United Rentals reviews

4.1

85% would recommend to a friend

(2,445 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,445 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Nov 29, 2010

Industry Leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company rewards those that work hard and produce results. Good pay and Benefits. Management has done a good job navigating the company though the down turn. United Rentals is the industry leaders and is improving every day.

Cons

Not really any big cons to speak of. There were a lot of people that lost their jobs in the last two years but the company had to do what it could to survive. This is no different than most other companies given the economy.

2.0
Nov 22, 2010
Recommend
CEO approval
Business Outlook

Pros

The salary structure is competetive. The medical, dental and vision benefits are very good. The large number of locations provides opportunities for advancement and also the ability to relocate. There are areas where the company has benefitted from good personnel and strong leadership, it is in these locations where it is possible a enjoyable and successful career with a single company.

Cons

In some districts advancement depends on favoritism and kowtowing over ability and experience. This company is losing a lot of talented employees to their competition because of poor management. Policies are selectivly enforced. Safety is preached but often overlooked when it conflicts with profitability or expediance.

2.0
Nov 20, 2010
Recommend
CEO approval
Business Outlook

Pros

If you produce results you will keep your job. Good job to have if you like weekends off and don't want any hassle when it is time to request vacation. Set work schedule so planning off work activities is easy. The benefits are decent.

Cons

Most of the management all the way up to regional level is unaware what it really takes to grow market share in this very competitive industry. Very subpar equipment compared to most of the competitors. There is a good old boy culture that doesn't realize or understand the intelligence and needs of the current customer base. Very shady hiring and firing practices. They will hire your replacement before you know your employment is terminated. United is infested with people that produce no results and do very little on a daily basis but are still employed because they were hired when the money flowing in the door and they were able to take credit for the major economic growth. The system of general rental and aerial divisions servicing the same projects and customers is a complete mess. If you work for general rental, the aerial division IS your competitor regardless of what management tells you. The branches are hurting for fleet and are severely understaffed.

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Glassdoor has 2,549 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.