United Rentals reviews

Upper Management is not in touch with the field, United is very slow to adapt to market trends. United’s rates are too high they are trying to rent gear and get the same rates they were getting 2 years ago when construction was still rolling. Sales reps are only as good as last month’s numbers. It’s very hard to get answers on important issues. It often feels like you are own a drifting ship. If you have a bad branch manager you will get almost no support. Expect to work 50 to 60 hours per week for a less then the industry average pay check. There commission plan is still largely based on a booming economy and not today’s economy. There rental fleet is aging and is starting to break down a lot. They have gone to the big brother system with there outside sales reps and delivery drivers. They track there sales reps every move via the laptops in there sales trucks.

This company is truly a "House Divided" Aerial Managers and reps are treated like Gods while harding working General Rental Managers and Reps are treated like dirt. Time and time again General Rental reps achieve higher rental rates and have a much broader customer base and they are still referred to as second class employees. It truly amazed me how much money I made for that company year in and year out (bonus for 2006, 2007, 2008) and to be blown out in Q1 2009!!! This company rewards those who have lost them money instead of those who have made them money!!! I find it hilarious almost a year later to see how much worse it has gotten here in Detroit! As of this date, the Aerial division, which previously LOST MILLIONS for UR in Michigan, is now in charge! Talk about rewarding incompetency! UR is not a good place to work unless you have been buddies with upper management for many years. You reap what you sew. Potential employees beware!