United Rentals reviews

Upper management does not care about you. I was told that my position was eliminated and that for my new position I needed to take a 30% pay cut. I was notified on a Wednesday that it was in effect as of last Monday. How about that for communication from management. This company is going downhill on a daily basis and will not stop until they do something about the moral of the employees answering the phones.

They are very generous when it comes to benefits, but I feel they lowball the base salary and do not give Outside Sales Representatives a fair commission percentage on rentals. I say this because they require a Bachelors degree and outside sales experience. The base is not in line with other companies in similar lines of business and do not make up for the extra night and weekend hours required to be successful. The company posts rates in our computers that are not in line with the market rates. We are paid on a sliding scale commission that is reduced if we are forced to lower the rates below those posted in the computer. In order to get any rentals out of the yard in this economy, we are forced to lower rates and therefore, will never get a full commission. They should either go all commission and raise the rates to a flat rate or double the base salary and keep the sliding scale. I do not fell fairly compensated for the amount of hours I work and the experience and skills that I bring to the company.