United Rentals reviews

4.1

85% would recommend to a friend

(2,445 total reviews)
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Matthew Flannery

93% approve of CEO

79% positive business outlook

United Rentals has an employee rating of 4.1 out of 5 stars, based on 2,445 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The United Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Nov 9, 2009
Recommend
CEO approval
Business Outlook

Pros

The salary and benefits are good.

Cons

The upper management thinks they can set nationwide policies and procedures that will fit all 600 branches of the company, regardless of the markets. They have everything they do written down in policy and procedure bulletins, but the rules are routinely ignored, and if you report it you are subject to retaliation by your manager. They just eliminated another batch of people, and they picked some of the best people to get rid of, thinking they can get the same job done with less people, or that they can hire idiots for less money. We'll see how it works for them.

1.0
Nov 6, 2009

Stop the dishonesty!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

United Rentals offers an above average compensation package for this area.

Cons

United Rentals promotes by who you know, not what you know. In most cases you will find management is promoted beyond his/her capabilities in all areas of the company. The constant change in programs signals weak management and popular opinion attributes the changes to "jobs justification" in a weak economy.

3.0
Jul 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Great people for the most part, capable of helping customers with many resources at hand. Benefits are better than average.

Cons

zero teamwork between branches, vast amounts of time spent ensuring that other branches are not hurting your business. Company is always trying to shift directions, they need to stick to renting quality equipment.

Viewing 2434 - 2436 of 2,445 Reviews

Glassdoor has 2,549 United Rentals reviews submitted anonymously by United Rentals employees. Read employee reviews and ratings on Glassdoor to decide if United Rentals is right for you.