Is UnitedHealth Group a good company to work for?

UnitedHealth Group has an overall rating of 3.4 out of 5, based on over 18,153 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at UnitedHealth Group to a friend and 48% have a positive outlook for the business. The best reviews about UnitedHealth Group have been left by employees working as Marketing Intern , Financial Analyst Intern and Intern .

Does UnitedHealth Group pay their employees well?

According to anonymously submitted Glassdoor reviews, UnitedHealth Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UnitedHealth Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at UnitedHealth Group?

54% of UnitedHealth Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UnitedHealth Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UnitedHealth Group?

Customer Service Representative (523) , Software Engineer (356) , Senior Software Engineer (221) , Business Analyst (215) , Clinical Administrative Coordinator (177) , Director (170) , Project Manager (144) , Manager (128) , RN Case Manager (116) , Senior Business Analyst (108) , Customer Service Advocate (106) , Claims Representative (85) , Analyst (84) , Registered Nurse (81) , Associate Director (79)

What are the pros of working at UnitedHealth Group according to real employee reviews?

"The benefits were good and the employee benefit programs offered to employees were good as well." ((in 1044 reviews)); "The org offers a great work life balance and offers work from home facility." ((in 1031 reviews)); "good work life balance and typical consulting travel schedule" ((in 910 reviews)); "The pay is good and it is good for your resume" ((in 863 reviews)); "Great people to work with who all share a mission in improving healthcare and thinking analytically." ((in 589 reviews))

What are the cons of working at UnitedHealth Group according to real employee reviews?

"Management is poor and ineffective." ((in 791 reviews)); "Bad Manager I worked at Optum for around 8 months and had a generally positive experience with the employer." ((in 346 reviews)); "Little and poor training." ((in 296 reviews)); "We have literally begged Senior Leadership for more help to reduce caseloads and improve compliance." ((in 241 reviews)); "Upper management is poor with a lot of VPs burning budgets and acting as dead weight." ((in 227 reviews))

What are employees saying about UnitedHealth Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UnitedHealth Group layoffs and their outlook for job security at UnitedHealth Group in 2026.

What are the top reviewed UnitedHealth Group locations?

Minneapolis , Minnetonka , Eden Prairie , Phoenix , New York , Houston , San Antonio , Atlanta , Greensboro , Orlando , Dallas , Hartford , Las Vegas , Cypress , Richardson , Basking Ridge , Tampa , Chicago , Overland Park , Irvine , Indianapolis , Boston , San Diego , Miami , Los Angeles , Concord , Maryland Heights , Saint Louis , Charlotte , Jacksonville

UnitedHealth Group reviews

3.4

54% would recommend to a friend

(15,427 total reviews)

Stephen Hemsley

38% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UnitedHealth Group has an employee rating of 3.4 out of 5 stars, based on 15,427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnitedHealth Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

15K reviews

1.0

Dec 18, 2017

Registered Nurse Case Manager

Registered nurse case manager

Recommend

CEO approval

Business Outlook

Pros

Employee Stock Options and 401K savings plans

Cons

You are not treated with any respect. You are expected to meet monthly performance metrics with NO excuses for your numbers to drop. I worked for Optum for 5 1/2 years . During that time I was assigned to a national account. There are supposed to be 7 nurses assigned to this account. Over 5/1/2 years I worked with 22 different peers that came and left and I had 7 supervisors as well. The last manager was only there for two months and during that time put me on a final warning if I did not meet the minimum Metrics for the second quarter. I met the requirements but was terminated anyway (NOT for poor performance, but "other" as stated on my separation notice. Many employees were bullied by management and ruled with scare tactics. This often lead employees to employ unethical tactics to meet the impossible metrics set before them.

1.0

Feb 15, 2015

No yearly raises and no bonuses for EAP counselors for successfully counseling over 1000 employees a year.

Eap counselor

Recommend

CEO approval

Business Outlook

Pros

Counseling employees of many large tech companies in the bay area regarding mental health and wellness issues, whose employers have chosen UHG OPTUM (formerly known as United Behavioral Health) to be there EAP vendor.

Cons

Business Intelligence Analytics inappropriately tweaks parameters of automated algorithms and formulas up and down to deny benefits to its own employees,contracted providers and customers in order to maximize united health group's CEO's & board of directors profits. You don't get rewarded for high performance. The metrics are always being tweaked to do more with less time. Poor ergonomics set up. Under market value wages. The CEO decided to increase the usual and customary fees of physicians after a major law suit with Ingenix now known as Optum insight. He has not allowed psychologists and masters level clinicians to adjust the usual and customary rate. When our clients wants to see clinician face to face, most providers in the network who list accepting EAP in the UHG data bases, actually turn EAP members away because of the low compensation rate.

2.0

Apr 17, 2013

If it sounds too good to be true, it probably is!

House calls nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

Co-workers are professional and make work seem fun. The theory behind what UHG is doing sounds good (helping people live healthier lives). It is nice to meet people that live around you and provide health education to members in the community. Overall, low level medical decision making skills and low level medical legal liability. Good benefits but pay is lacking.

Cons

Many of us housecalls NP practitioners were lured in with promised that were not kept (no raises, no bonuses and the pay structure is below national average). Then the schedules were unreasonable causing us to work longer and longer days, sometimes well over what we were scheduled to work and driving many miles daily. PTO is a use it or lose it "grant" (not benefit) so if/when one leaves the company, they don't pay out on the last check. Some of the check list for physical exam and testing during the housecalls visit is not medical evidence based (monofiiament screen on everyone).

Viewing 46 - 48 of 15,427 Reviews

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