Pros
Decent PTO plan and at least as a new mom you get STD paid leave at 60% no waiting period or time frame to work there first.
Cons
Managers micromanage nonstop. Compliments are not truly a compliment hey are always followed by a but……. You could do this better……. Never ending…… very hard to please management even when are meeting standards. If you do well and work hard to achieve your accounts goals, you are rewarded by being given more work to do for other accounts that can’t meet theirs. Pushy with members to participate- almost like a sales position. Metrics are very hard to achieve and if you have difficult account cultures that is not taken into consideration. Bonuses only once per year at review time. Not quarterly. Will never get above a 3% raise and with today’s inflation is like not even getting a raise and to get that raise you have to kill yourself to get it. Make upwards of 50 plus calls in an 8 hr shift if no one answers and even more than this. Again no consideration for how hard you work. Retention bonus is for two years and is not worth it. Plus you have to pay it back prorated if you find the job does not work for you.
