UnitedHealth Group reviews

3.4

55% would recommend to a friend

(15,430 total reviews)

Stephen Hemsley

41% approve of CEO

48% positive business outlook

UnitedHealth Group has an employee rating of 3.4 out of 5 stars, based on 15,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnitedHealth Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

15K reviews
2.0
Aug 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Remote work opportunities, but even they are becoming scarce.

Cons

This is my second review at Optum and I wanted to give a bit more detail of my experiences. I was an Optum employee for around 3 1/2 years, full time and permanent. I was the second person hired on to the team for which I worked. I was a UI developer working on a project whose title I needn't disclose. Towards the end of my time, all the UI work seemed to dry up and everything became heavy on the Java side of development. Concerned for my position I asked my manager and was told, "the UI work will come back in the form of a complete UI rebuild" and I had nothing to worry about. In the downtime, I continued to learn new technologies that would make me more useful to Optum, so when the UI work came back I could hit the ground running. About a month later I was laid off. The reasons I was given were "budget cuts" and "lack of UI work". When I inquired about the UI rebuild work that same manager told me "it's not happening" and "I just don't know". Fast forward a month or two later and I find out that the UI work DID in fact return and I also found out that Optum had onboarded a bunch of college grads and new TDP kids. Lack of work? Budget cuts? No. I was lied to and was let go for no justifiable reason. The bottom line is this. Despite how upper management touts about how Optums first priority is its people, they certainly are not. Optum would rather employ kids fresh out of school who lack real world experience than industry veterans who know what they're doing. I was told of one particular TDP kid who was caught regularly napping on company time about 2 - 3 hours a day. He still has a job with Optum. They brag about all the billions of dollars they make, while ex-employees like myself wonder how they're going to pay their mortgages until they find new work.

1.0
May 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Work from home Salaried Paid time off

Cons

Health Benifits ( very high unaffordable deductible , you might as well not of had health insurance at all). No work life balance- with the amount of work that they give you will be working past 5 on a daily basis. You will even be working on weekends and during your vacation just to catch up . This job is very stressful.

2.0
May 10, 2016
Recommend
CEO approval
Business Outlook

Pros

*Work hour flexibility: hours are 8a-5pm, but no one in the office waiting for you means you can plan your day how you see fit. No demands of seeing 20+ patients per day. On-call is reasonable and there is compensation. *Pay is at or above average for the area *Work equipment is provided, and the security software to keep everything running smoothly is great. *The company expresses great culture and values...on paper

Cons

Drawbacks may vary depending on location. Below is looking through one corner of the window: There is a lack of transparency within the organization. Compensation for on-call pay may vary between Providers (Check your rate periodically with management and other Providers). And, there is a reason they offer a $10K sign on bonus - if you see it, run in the other direction, because provider turn over is likely a revolving door. Ask the manager and team how many Providers have had that position in the last 12 months. Despite no patients in the office waiting, work hours can be long: the monthly and annual documentation to meet organization metrics are long and time consuming. The number of patients on your panel and facility location may exceed what you will be able to accomplish in a 4 week time frame (without typing notes after hours, or going in on weekends without pay). Consider yourself anointed if you have a manager willing to help in anyway. You're pressed to keep patients out of the hospital - hard to do with 80+ patients, 2-3 facilities, some of which may be on opposite sides the city. And, consider how this works when you additionally cover your colleagues (2-3) buildings! The organization is a top-down system: while they emphasize "culture" and "values", be prepared that it applies to the worker bee Providers - not management. Meetings are so frequent that they cut into your ability to be productive or care for your patients. Also, while attending these mandatory meetings - you have no patient coverage. This is an issue as providers are held accountable for hospital admissions, bypasses etc.

Viewing 79 - 81 of 15,430 Reviews

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