Is UnitedHealth Group a good company to work for?

UnitedHealth Group has an overall rating of 3.4 out of 5, based on over 18,156 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 55% of employees would recommend working at UnitedHealth Group to a friend and 48% have a positive outlook for the business. The best reviews about UnitedHealth Group have been left by employees working as Marketing Intern , Financial Analyst Intern and Intern .

Does UnitedHealth Group pay their employees well?

According to anonymously submitted Glassdoor reviews, UnitedHealth Group employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at UnitedHealth Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at UnitedHealth Group?

55% of UnitedHealth Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UnitedHealth Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UnitedHealth Group?

Customer Service Representative (523) , Software Engineer (356) , Senior Software Engineer (221) , Business Analyst (215) , Clinical Administrative Coordinator (177) , Director (170) , Project Manager (144) , Manager (128) , RN Case Manager (116) , Senior Business Analyst (108) , Customer Service Advocate (106) , Claims Representative (85) , Analyst (84) , Registered Nurse (81) , Associate Director (79)

What are the pros of working at UnitedHealth Group according to real employee reviews?

"i work from Home and the hours are good" ((in 1030 reviews)); "The benefits were good and the employee benefit programs offered to employees were good as well." ((in 1026 reviews)); "Flexibility and good work/life balance" ((in 897 reviews)); "The pay is good and it is good for your resume" ((in 892 reviews)); "Great people to work with who all share a mission in improving healthcare and thinking analytically." ((in 583 reviews))

What are the cons of working at UnitedHealth Group according to real employee reviews?

"Management is poor and ineffective." ((in 776 reviews)); "meanwhile 2 of these managers have been promoted... Can anybody say class action lawsuit?" ((in 340 reviews)); "There is NO training and you need to figure it our on your own as you go." ((in 300 reviews)); "We have literally begged Senior Leadership for more help to reduce caseloads and improve compliance." ((in 243 reviews)); "Upper management is poor with a lot of VPs burning budgets and acting as dead weight." ((in 223 reviews))

What are employees saying about UnitedHealth Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UnitedHealth Group layoffs and their outlook for job security at UnitedHealth Group in 2026.

What are the top reviewed UnitedHealth Group locations?

Minneapolis , Minnetonka , Eden Prairie , Phoenix , New York , Houston , San Antonio , Atlanta , Greensboro , Orlando , Dallas , Hartford , Las Vegas , Cypress , Richardson , Basking Ridge , Chicago , Tampa , Overland Park , Irvine , Indianapolis , Boston , San Diego , Miami , Los Angeles , Concord , Maryland Heights , Saint Louis , Charlotte , Jacksonville

UnitedHealth Group reviews

3.4

55% would recommend to a friend

(15,430 total reviews)

Stephen Hemsley

41% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UnitedHealth Group has an employee rating of 3.4 out of 5 stars, based on 15,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnitedHealth Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

15K reviews

1.0

Feb 10, 2017

Racist Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None to think of at the moment.

Cons

Racist against black applicants only hire for entry level positions even with degrees and experience.

UnitedHealth Group Response

9y

Thank you for your perspective. I'm sorry you feel UnitedHealth Group is racist towards applicants. We do hire a diverse group of people which has led to the success of the organization. Being a company that values diversity means we consider the top talent regardless of not only race, but also age, gender, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression. If you continue to feel there are issues, I encourage you to reach out to HRDirect at 1-800-561-0861 from 7 AM to 7PM CT Monday to Friday. Sincerely, Amber Smith, Talent Community Manager, UnitedHealth Group

1.0

Sep 23, 2016

RUN

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I can't think of anything

Cons

RUN. This place is a joke if you are trying to grow content experience or even management experience. DO NOT and I repeat, DO NOT work for Lewin as a level 27 (RC) if you have had experience working elsewhere first. They lump you into levels based on your education and work experience. If you have anything less than 3 years of work experience and a masters then they will put you in with the level 27s (most of whom are all fresh and bright eyed out of grad school with NO/minimal work experience). You will be treated like a secretary for the most part. You won't learn anything since most of their work is technical assistance and scheduling/writing meeting notes. If you don't want to do much with your potential then sure...work for them. Everyone looks miserable here all of the time. I left as soon as I could. Promotions are not based on merit but on whether or not your manager likes you. Also if you don't have a car, the commute from DC to VA is HORRIBLE and they are not flexible with you working remotely.

1.0

Jul 10, 2016

Do NOT quit your job to come here. Unethical hiring process.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Training is very thorough and the pay is on par with industry standard.

Cons

This company over hires then fires right after training. This happened to myself and a large number of other colleagues in the past month. Many of us left secure jobs for this opportunity just to be let go right after training. Now they are hiring again and none of the laid off personnel were notified of the openings . I feel it is my duty for warn anyone who is considering leaving a job to come here. If you are unemployed, then you do not have much to lose by taking the opportunity, but if you already have a job, DO NOT leave to come here. Very unethical.

UnitedHealth Group Response

10y

Thank you for sharing your feedback about UnitiedHealth Group. We encourage all candidates to call HR direct 1-800-561-0861 from 7 AM to 7PM and ask for recruitment services if you have questions about our hiring practices. Judy Carter, Talent Community Manager, UnitedHealth Group

Viewing 103 - 105 of 15,430 Reviews

Jobs at UnitedHealth Group

Client Service Specialist

Client Service Specialist