UnitedHealth Group reviews

3.4

54% would recommend to a friend

(15,434 total reviews)

Stephen Hemsley

43% approve of CEO

48% positive business outlook

UnitedHealth Group has an employee rating of 3.4 out of 5 stars, based on 15,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnitedHealth Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

15K reviews
1.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

People are intent on doing their job.

Cons

There is absolutely no concern for the employee: *There has been a constant and palpable sense of fear (for years) that -- regardless of the market, no matter how skilled or vital you are -- unless you are upper managment, you will lose your job for no good reason. *How can employees sell the company, if their benefits are worse than those being provided to the member who is complaining? *There is absolutely no room for advancement. Managers make it difficult for internal candidates to transfer to other roles, because it is near impossible to have another req approved for a replacement FTE. Often reqs are so specific, that external candidates are over/under qualified, and move on quickly. Promotions rarely, if ever, occur without an internal hiring. *Compensation is well below what the company defines for itself as market competitive. Often, individuals are below 25% penetration by the company's own scales. Sometimes it is a negative penetration, and employees are being paid at a grade level lower. *Individuals, though dedicated, are territorial. Internal customers do not act like they are part of the same organization, and will not work with other areas cooperatively. *There is an ever-mounting workload, with ever-fewer people and resources to get the work done. *There is no formal training at all. *Human Resources (with the exceptions of higher-level functions, like mediation, company events, etc) is all outsourced. It is only possible to ask questions remotely (phone/email), it is not possible to receive anything in writing confirming what you have been told, beyond what has been posted to the intranet. Often, the outsourced company will send employees to the intranet, without knowing where or if that specific information is available.

1.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

In my area there are opportunities to learn new technologies. Because of the association with United Health Care they do have access to significant resources when purchasing technology.There are some very intelligent people that are leaders in their particular fields.

Cons

they are owned by United Health Care which has the some of the worst health care ever experienced. Ingenix unfortunately is stuck with UHC health care, which has huge deductibles and is not friendly to families. UHC is not a technology company, but pushes their technology standards down onto Ingenix when they really are two very different companies with vastly differing needs. Ingenix does a lot of software development, but for some reason can't seem to get the processes down. Methodologies that have been used for decades by other software development companies are either non-existent or are still being "discovered" at Ingenix.

1.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck and health care benefits.

Cons

No respect from management. Instead they like you to feel unworthy of your paycheck. Bad performance reviews and no promotions unless you kiss butt. The pleasure of working weekends, nights and holidays on a regular basis with no compensation (money or paid time off). Impossible project deadlines. Between the negative management and the mostly 7-day work week due to short project cycles the stress level is extremely high.

Viewing 15388 - 15390 of 15,434 Reviews

Glassdoor has 18,159 UnitedHealth Group reviews submitted anonymously by UnitedHealth Group employees. Read employee reviews and ratings on Glassdoor to decide if UnitedHealth Group is right for you.