Is UnitedHealth Group a good company to work for?

UnitedHealth Group has an overall rating of 3.4 out of 5, based on over 18,153 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at UnitedHealth Group to a friend and 48% have a positive outlook for the business. The best reviews about UnitedHealth Group have been left by employees working as Marketing Intern , Financial Analyst Intern and Intern .

Does UnitedHealth Group pay their employees well?

According to anonymously submitted Glassdoor reviews, UnitedHealth Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at UnitedHealth Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at UnitedHealth Group?

54% of UnitedHealth Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UnitedHealth Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UnitedHealth Group?

Customer Service Representative (523) , Software Engineer (356) , Senior Software Engineer (221) , Business Analyst (215) , Clinical Administrative Coordinator (177) , Director (170) , Project Manager (144) , Manager (128) , RN Case Manager (116) , Senior Business Analyst (108) , Customer Service Advocate (106) , Claims Representative (85) , Analyst (84) , Registered Nurse (81) , Associate Director (79)

What are the pros of working at UnitedHealth Group according to real employee reviews?

"Flexible work from home policy (but it was never "official" so I felt like it could go away at any moment.)" ((in 1030 reviews)); "good benefits and not much else" ((in 1017 reviews)); "Flexibility and good work/life balance" ((in 899 reviews)); "The pay is good and it is good for your resume" ((in 891 reviews)); "Great people to work with who all share a mission in improving healthcare and thinking analytically." ((in 605 reviews))

What are the cons of working at UnitedHealth Group according to real employee reviews?

"Management is poor and ineffective." ((in 779 reviews)); "Bad Manager I worked at Optum for around 8 months and had a generally positive experience with the employer." ((in 342 reviews)); "There is NO training and you need to figure it our on your own as you go." ((in 291 reviews)); "We have literally begged Senior Leadership for more help to reduce caseloads and improve compliance." ((in 234 reviews)); "Upper management is poor with a lot of VPs burning budgets and acting as dead weight." ((in 215 reviews))

What are employees saying about UnitedHealth Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UnitedHealth Group layoffs and their outlook for job security at UnitedHealth Group in 2026.

What are the top reviewed UnitedHealth Group locations?

Minneapolis , Minnetonka , Eden Prairie , Phoenix , New York , Houston , San Antonio , Atlanta , Greensboro , Orlando , Dallas , Hartford , Las Vegas , Cypress , Richardson , Basking Ridge , Tampa , Chicago , Overland Park , Irvine , Indianapolis , Boston , San Diego , Miami , Los Angeles , Concord , Maryland Heights , Saint Louis , Charlotte , Jacksonville

UnitedHealth Group reviews

3.4

54% would recommend to a friend

(15,427 total reviews)

Stephen Hemsley

38% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UnitedHealth Group has an employee rating of 3.4 out of 5 stars, based on 15,427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnitedHealth Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

15K reviews

2.0

Sep 23, 2017

An incredibly self serving, wealthy company

Rn field nurse

Recommend

CEO approval

Business Outlook

Pros

Work from home (although they work you to death). Another "pro", I got out and now have the job of my dreams. Very happy to be outta the snake pit

Cons

Poor pay, dishonest, lacks integrity. I exceeded the required metrics EVERY MONTH, had 100% on all audits with the exception of 2 months (and those months were still exceeding the minimum metric) the entire 3 1/2 years I worked there and received a maximum of 1.039% raise. No, not a typo! Each monthly leadership call entailed bragging about how much money we were making (I worked for MEDICARE!!) while at the same time having to console crying members because they could not afford their $300+ premiums. That's when my conscience got to me. As a nurse, I felt like a traitor working for them and I will always feel that way. Also--I worked 50-60 hours per week and didn't get paid for 15,000 miles of mileage. Again, not a typo. I would not recommend this company to ANY NURSE. Oh and by the way, they replaced the field nurses with community health workers (no medical training--apparently UHC feels they are also above the law).

2.0

Jan 19, 2019

Typical American corporate actor. Felt the squeeze said bye bye

It business analyst

Recommend

CEO approval

Business Outlook

Pros

-telecommuting -great coworkers -good technology -good PTO accrual -15% off company stock -My personal manager wasnt a weenie like the one you’ll read about below- but he was handicapped by the greater collective mind nonsense

Cons

-“Busted, broken, you do the work now dont ask for rewards” culture this was 2+ years ago so my hope is it changed. This is the way the old CEO ran things and he literally said in an employee all hands dont ask for a promotion or raise just “wait for the rewards” typical nonsense from a multimillionaire trying to contain costs and increase management bonuses -Corporate behemoth where you are but a number -Insecurity in layers upon layers of management, how many “VP Operations” can there be? probably 100s across the enterprise -Silod, inefficient processes -No promotions or true raises for Military and Veterans staff due to poor implementation of govt contract -“We know best!” stuck up mentality by management that only want docile sheep who don’t think or offer ideas. UHG is the biggest and so they dictate the status quo... why change? -Vampire-Squid like tendencies sucking money out of healthcare system (ie charging customers for HSAs on a monthly basis just to keep account open). Poor provider relations, delay paying claims till the last possible second. Its all that way on purpose. -I worked there for 2 years received stellar (highest) five-star reviews from my boss. I was looking for a move up and so I applied for a position internally and was offered the position after interviewing. To my surprise, they LOWERED the title in the job posting (and salary grade... surprise!) when they got around to offering me the job to prevent me from moving up two pay grades. Then the hiring manager and HR emailed me to say “this is how its done, we cap salaries and promotions based on previous pay & role, dont worry about it yadda yadda.” NOPE, I left after 2 years of wasting my life for a company who doesn’t/didn’t deserve me. This type of behavior should be outlawed, but alas, this is American at-will employment in a mega conglomo, take it or leave it. -Be prepared for this type of nonsense from a Fortune 5 company and respect yourself enough to leave...Use them the way they use you. Dont look back. Employment at will is 2 way street! :)

4.0

Jan 21, 2018

Meh

It man

Recommend

CEO approval

Business Outlook

Pros

Good work life balance for those who can telecommute and good culture

Cons

The pay is for the birds. no cost of living increases and the "merit" raises each year are less than the cola adjustment SSI recipients get. It doesn't pay to be loyal to this company

UnitedHealth Group Response

8y

Thank you for sharing your feedback. We are an organization that pays for performance and review benefits annually. Please contact your manager regarding your review or HR Direct at 1-800-561-0861 Monday through Friday 7 AM to 7 PM to talk to an HR professional. Sarah M. Sr. Talent Community Manager, UnitedHealth Group

Viewing 19 - 21 of 15,427 Reviews

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