Unitrends reviews

3.6

65% would recommend to a friend

(196 total reviews)
avatar

Paul Brady

76% approve of CEO

56% positive business outlook

Unitrends has an employee rating of 3.6 out of 5 stars, based on 196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unitrends employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

196 reviews
2.0
Sep 16, 2022

Non existent EMEA team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much Pro's as it is an on-site job with the vibe of a remote setup coupled with management not being on site.

Cons

Complete lack of communication from management. Quality leads & analysts non-existent. Heavily reliant on experienced agents for information provided for troubleshooting. More fixated with SLA's then updating KB articles. Little to no consideration for wellbeing of employees.

5.0
Jan 28, 2012

Great company

Recommend
CEO approval
Business Outlook

Pros

Great products and support High energy Very customer focused Great support from HQ

Cons

Competitive space Rapid growth so internal process is getting stressed Need more SE support to key up with customer demand

2.0
Sep 13, 2023

Under Pressure

Recommend
CEO approval
Business Outlook

Pros

Good training, work from home, health insurance.

Cons

Under major pressure, 9 hour day, cannot leave desk.

Viewing 190 - 192 of 196 Reviews

Glassdoor has 200 Unitrends reviews submitted anonymously by Unitrends employees. Read employee reviews and ratings on Glassdoor to decide if Unitrends is right for you.