Is UnityPoint Health a good company to work for as a Patient Access Associate?

Patient Access Associate professionals working at UnityPoint Health have rated their employer with 2.9 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of UnityPoint Health employees being 3.5 out of 5 stars. Search open Patient Access Associate Jobs at UnityPoint Health now and start preparing for your job interview by browsing frequently asked Patient Access Associate interview questions at UnityPoint Health .

Does UnityPoint Health pay Patient Access Associate employees well?

Patient Access Associate professionals rate their compensation and benefits at UnityPoint Health with 3.0 out of 5 stars based on 17 anonymously submitted employee reviews. This is 6.5% worse than the company average rating for salary and benefits. Find out more about Patient Access Associate salaries at UnityPoint Health.

What are the top reviewed jobs at UnityPoint Health?

Registered Nurse (147) , Registered Nurse, BSN (64) , Patient Care Technician (36) , Certified Nursing Assistant CNA (22) , Patient Service Representative (16) , PCT Patient Care Tech (15) , Patient Access Representative (12) , Nurse Practitioner (11) , Staff RN (11) , Manager (10) , RN Case Manager (10) , Administrative Assistant (9) , Care Coordinator (9) , Certified Medical Assistant (9) , PCT/CNA (9)

What are the pros of working at UnityPoint Health according to real employee reviews?

"The benefits are good and I do enjoy the option to use Aramark Star Service." ((in 110 reviews)); "Fine for a job and coworkers are great!" ((in 88 reviews)); "People were great to work with and with and were very supportive." ((in 70 reviews)); "Great staff to work with" ((in 37 reviews)); "Flexible hours work around the school schedule" ((in 26 reviews))

What are the cons of working at UnityPoint Health according to real employee reviews?

"Poor management with little to no HR accountability" ((in 84 reviews)); "Low salary and overworked, scheduling" ((in 18 reviews)); "Upper management doesn’t care much." ((in 14 reviews)); "No bonuses and small raises" ((in 9 reviews)); "Unsafe staffing, poor communication." ((in 9 reviews))

UnityPoint Health Patient Access Associate reviews

2.9

5% would recommend to a friend

(17 total reviews)

Scott Kizer

100% approve of CEO

2% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Patient Access Associate employees have rated UnityPoint Health with 2.9 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Patient Access Associate professionals have an average working experience there. UnityPoint Health is rated in line with the average (within 1 standard deviation) by Patient Access Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

17 reviews

3.0

Feb 2, 2024

Registration

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

Evening and weekend incentives. Cafeteria, coffee shop, and gift shop discounts.

Cons

The PatientAccess department is chaotic. The department is almost allways understaffed. Employees are either always calling or quitting. Some employees get away with not completing their work and are not held responsible for there actions. When everyone does show up for work you'll find only some working and others sitting in an office not working. Hard working employees get rewarded with more work and lazy employees are allowed to sit around.

5.0

Nov 29, 2023

You get what you give

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

- Friendly environment based clinics and staff. - Benefits progress as improvements are being made. - Feel appreciated as an employee by "Honor You" achievements. - - Magnificent support towards growing families.

Cons

- Pay isn't the best but it paid the bills. - Not much room for career growth development

2.0

Feb 6, 2023

HORRIBLE

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

lots of overtime if you want it

Cons

constant pressure to collect money from patients. Leads and management talk about everyone TO everyone. no confidentiality here.

Viewing 4 - 6 of 17 Reviews

Jobs at UnityPoint Health

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