Is UnityPoint Health a good company to work for as a Patient Access Associate?

Patient Access Associate professionals working at UnityPoint Health have rated their employer with 2.9 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of UnityPoint Health employees being 3.5 out of 5 stars. Search open Patient Access Associate Jobs at UnityPoint Health now and start preparing for your job interview by browsing frequently asked Patient Access Associate interview questions at UnityPoint Health .

Does UnityPoint Health pay Patient Access Associate employees well?

Patient Access Associate professionals rate their compensation and benefits at UnityPoint Health with 3.0 out of 5 stars based on 17 anonymously submitted employee reviews. This is 6.5% worse than the company average rating for salary and benefits. Find out more about Patient Access Associate salaries at UnityPoint Health.

What are the top reviewed jobs at UnityPoint Health?

Registered Nurse (147) , Registered Nurse, BSN (64) , Patient Care Technician (36) , Certified Nursing Assistant CNA (22) , Patient Service Representative (16) , PCT Patient Care Tech (15) , Patient Access Representative (12) , Nurse Practitioner (11) , Staff RN (11) , Manager (10) , RN Case Manager (10) , Administrative Assistant (9) , Care Coordinator (9) , Certified Medical Assistant (9) , PCT/CNA (9)

What are the pros of working at UnityPoint Health according to real employee reviews?

"The benefits are good and I do enjoy the option to use Aramark Star Service." ((in 110 reviews)); "Fine for a job and coworkers are great!" ((in 88 reviews)); "People were great to work with and with and were very supportive." ((in 70 reviews)); "Great staff to work with" ((in 37 reviews)); "Flexible hours work around the school schedule" ((in 26 reviews))

What are the cons of working at UnityPoint Health according to real employee reviews?

"Poor management with little to no HR accountability" ((in 84 reviews)); "Low salary and overworked, scheduling" ((in 18 reviews)); "Upper management doesn’t care much." ((in 14 reviews)); "No bonuses and small raises" ((in 9 reviews)); "Unsafe staffing, poor communication." ((in 9 reviews))

UnityPoint Health Patient Access Associate reviews

2.9

5% would recommend to a friend

(17 total reviews)

Scott Kizer

100% approve of CEO

2% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Patient Access Associate employees have rated UnityPoint Health with 2.9 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Patient Access Associate professionals have an average working experience there. UnityPoint Health is rated in line with the average (within 1 standard deviation) by Patient Access Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

17 reviews

3.0

Feb 2, 2022

Patient Access

Patient access

Recommend

CEO approval

Business Outlook

Pros

Many opportunities to continue throughout the company.

Cons

Not very good communication as far as management/supervisors goes.

2.0

Oct 3, 2021

Department management was not consistent

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

Most department staff were supportive, friendly, and supportive

Cons

Began with a great hands-on, engaged and encouraging manager who was replaced by a completely incompetent minion, who was replaced by another sycophant manager who was at least personable.

4.0

Aug 16, 2021

Mixed Review

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

Great co-workers. My favorite part of the job was how great my co-workers were. Decent starting pay when I was hired Pretty good PTO benefits Decent opportunities to move around company or get promoted

Cons

Annual raises were insulting. I think my annual raises were about 10 cents. Increasing pressure on collecting payments at time of service in the emergency room. Became more strict on clock in/clock out policies. When I started, the manager trusted us to do our job without micromanaging policies. Over time, rules became more strict, and some of them were kind of rediculous.

Viewing 7 - 9 of 17 Reviews

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