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Universal Fidelity

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Universal Fidelity reviews

3.3

50% would recommend to a friend

(13 total reviews)
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Jessica Hearn

49% approve of CEO

32% positive business outlook

Reviews by job title

13 reviews
1.0
Nov 12, 2021
Recommend
CEO approval
Business Outlook

Pros

It's fairly easy job and the task that you have to do isn't hard at all. Time by goes by very quickly,

Cons

I want to start this off with I am not giving the company a 1 star because of what the company does but how I was treated as a employee. I was only there for two weeks. At this location, it’s mostly all women call center and a male supervisor looking over all of us, so the dynamic is very clear once you get there. I was harassed and taunted by a coworker for a mistake I had made while on the job. Not only was I embarrassed by the fact she not only laughed but mocked me all the way to parking lot about my mistake.I was then, terminated the next day for it. I feel like nothing was done, I feel like she basically got away with getting fired. There are allowed to yell and speak terribly to the clients they are trying to collect money from. There is A LOT of favoritism that goes with working here as well. So if you thinking pursuing this job and you do not like to work in a loud, hostile, and rude environment. Do not seek employment.

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Universal Fidelity Response
3y
UFLP provides a week long paid training program since 1991. The training director was a women during your employment period. The HR director is a women as well for 16+ years. UFLP is a diverse inclusive company.
1.0
Feb 9, 2021
Recommend
CEO approval
Business Outlook

Pros

None, I don't understand how they are still open

Cons

Checks often late, use scare tactics

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Universal Fidelity Response
3y
I believe you have the wrong company. Employees are paid on the same schedule each month through a payroll processing company. The company was established in 1991.
1.0
Oct 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice office building and location

Cons

Everything from owners foul language and horrible attitudes to employees hating working there and not like direction of owners. Overall worst place I ever chose to work

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Universal Fidelity Response
2y
UFLP has a organization structure. The owners work with the Directors on goals, and staffing. The HR Dept handles any employee concerns and requests needed.
Viewing 10 - 12 of 13 Reviews

Glassdoor has 13 Universal Fidelity reviews submitted anonymously by Universal Fidelity employees. Read employee reviews and ratings on Glassdoor to decide if Universal Fidelity is right for you.