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Universal Language Service

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Universal Language Service reviews

2.8

46% would recommend to a friend

(6 total reviews)
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Elena Vasiliev

33% approve of CEO

47% positive business outlook

Reviews by job title

6 reviews

Reviews about "Compensation"

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1.0
Apr 17, 2018

There is no future here.

Recommend
CEO approval
Business Outlook

Pros

There are no pros working for Universal Language Service. Oh, some of the people who work here are alright some times.

Cons

When you're a Powerhouse, getting your work done, other people's work is shoveled to you to do. I work the night shift and when someone can't keep up with work. I have to do it all. It's happening frequently with both the billing department and the scheduling Department and I'm sick of it. There are absolutely no potential for growth unless they like you. Yes, the managers here do play favorites. I need to point out that if you're not a certain race they will not hire you for a position in the sales or interpreter documents departments. For several months now, management keep talking about moving to a new office. It is funny that the CEO can afford moving into a fancy building but pay their employees so bleeding poor! Hourly rate is lower than Seattle's minimum wage for small businesses. This place does have a high turnover rate. Employees are hired and they work for maybe a few months then they resign for better jobs.. Universal language service then hire more employees to replace the ones that just resigned. I made quite a few friends here working over the years but they have all resigned due to the Stress and Anxiety they had to endure while working here. To be honest, the only positions offered to them were well below their standards. When you voice your concerns, the management make false promises and try to deceive you. They are not to be trusted in any circumstance. I mentioned before that there is no opportunity for growth here. You can't even get a good reference here despite receiving praise for top quality performance. No potential to connect wit different clients to enhance your career. This job will tarnish your career.

3.0
Mar 1, 2018

The worst job i ever held

Recommend
CEO approval
Business Outlook

Pros

There are no pros in working at ULS. You will meet some of the most hardworking people and yet the company is going to drive them to their limits

Cons

From the scheduling of the employees itself and the work you have to do. The work is basically you will be saying the same lines, talking to the same people every day, about the same job. It gets very repetitive. Doing your job great does not result to you getting promoted nor a raise, but it means that they will give you the workload other people are supposed to be working on. The managers are very political. It’s just the worst company to work for.

1.0
Jun 29, 2017
Recommend
CEO approval
Business Outlook

Pros

At first it seemed like there was but it quickly faded like the oasis in the desert. Unless you like to gossip and create more problems while neglecting your own, not knowing what to do but act like you do, this is the place for you.

Cons

Professional? A small percentage of the company are in the right place. Growth? Maybe for that new employee that just got hired, the new project, or piece of furniture that just came in. Busy, no one else works your shift well good luck on finding time for vacation, bereavement leave, or even tracking if you even put in a request. More than one person had this problem. If something was amiss it will be swept under the rug and seem like it's clean as a slate. Bad communication, problem solving skills and bad management skills. Trust me on this. Agreed with previous reviewer. People are treated as a disposable resource & same with interpreters. Interpreters don't understand the difference between an employee & the paper they just signed. Read what your signing. These definitely need an update. Raise? Think twice if you did add value you won't get it because recognition from other individuals were only noticed. 3 month evaluation, never heard of that but an annual review, possibly if there is time...in certain cases maybe never. Selective in disciplinary procedures but another person can be doing the same thing and nothing is ever said or done. Review it with others because one person was most likely penalized for something you weren't. Make sure to document all occurrences because the likelihood of it being noticed or already known and not resolved is very likely. If you bring up a problem and even if you have a solution (even to multiple re-occurring problems) be sure to be tossed aside and be seen as the problem. So you probably will end up keeping your lips sealed or else prepare for a backlash. Takes management a long time to realize problems that are breaking the initial process which bounces into other departments workflow. Takes more problems (more than your common sense meter) to reach a realization. If you're colleague didn't do their work, you will be working on it as well as others. Might take a while for someone to realize. Like mentioned above. There are waves of people continuously leaving employees and interpreters. Horrifying retention rates in regards to employees. Many of those left or will be leaving because of lack of growth, pay, management and or incorrect use of disciplinary procedures. Trust your gut instinct after you're hired. Hopefully when you're reading this it's not like that anymore... Never recommend anyone here. Period.

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Glassdoor has 74 Universal Language Service reviews submitted anonymously by Universal Language Service employees. Read employee reviews and ratings on Glassdoor to decide if Universal Language Service is right for you.