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      Universal Studios

      Part of NBCUniversal

      Is this your company?

      Universal Studios reviews

      3.8

      72% would recommend to a friend

      (2,039 total reviews)
      avatar

      Thomas L. Williams

      71% approve of CEO

      58% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.4

      Senior management

      Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Aug 24, 2010

      Incredible

      Retail sales clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer a great work environment where you can make friends but also work hard. I really appreciate the training they gave at the beginning. It truly prepares you for working there. Also during the peak season, hours are plentiful and even if you are part time, you can get hours that are very close to full time.

      Cons

      Apparently during off season, it is very difficult to receive hours. Also, because their standards for guest service are so high, what would wow people at another job is considered mandatory.

      5.0
      Aug 20, 2010

      Being part of the Consumer Insights Marketing team rocks!

      Senior interviewer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Universal is a company who cares about its people and people care about the company. I was amazed by the number of people who had been there for years! There are SO many perks. Free movies, park passes, rewards, bonuses, holiday gifts, etc. You work hard and do a good job and people notice. Raises and promotions can happen very quickly. You are a team member and very well treated...at every level. Uniforms are provided EVERY day. You pick them up when you come and drop them off on your way out the door...no laundry or ironing. It is so much fun to work there and if you like amusement parks, it is a great job!

      Cons

      Working at Universal can be hard work. It is not a job for lazy people or ones who are not "people-friendly". Florida is hot and depending on what you do, you may be outside, standing on your feet for hours. You need to always have a smile on your face and be nice, no matter how you feel!

      Viewing 2026 - 2028 of 2,039 Reviews
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      ReviewsUniversal Studios reviews

      Glassdoor has 2,265 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.