Item: Universal Studios
Rating: 5
Author: Production Assistant

Question 1

Is Universal Studios a good company to work for?

Accepted Answer

Universal Studios has an overall rating of 3.8 out of 5, based on over 2,265 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 72% of employees would recommend working at Universal Studios to a friend and 58% have a positive outlook for the business. The best reviews about Universal Studios have been left by employees working as Ride Attendant, Bartender and Barista.

Question 2

Does Universal Studios pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 4% over the last 12 months.

Question 3

How satisfied are employees working at Universal Studios?

Accepted Answer

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Universal Studios 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

Question 4

What are the top reviewed jobs at Universal Studios?

Accepted Answer

Attractions Attendant (92), Ride Operator (88), Cashier (41), Sales Associate (38), Retail Sales Associate (37), Food Stand Attendant (30), Security Officer (21), Lifeguard (18), Bartender (17), Line Cook (16), Ride Attendant (16), Server (15), Sales Associate/Cashier (14), Food Service Worker (13), Food and Beverage (13)

Question 5

What are the pros of working at Universal Studios according to real employee reviews?

Accepted Answer

"Great benefits and lots of holidays" ((in 176 reviews)); "The people are great and it's very happy to work in a theme park." ((in 122 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "Free tickets for friends and family" ((in 54 reviews)); "Fun work environment and co workers" ((in 33 reviews))

Question 6

What are the cons of working at Universal Studios according to real employee reviews?

Accepted Answer

"Bad management and HR doesn't do a lot to help you out." ((in 124 reviews)); "Hours were long and sometimes unpredictable." ((in 101 reviews)); "Too much favoritism" ((in 52 reviews)); "The managers have no clue what they are doing." ((in 46 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 16 reviews))

Question 7

What are employees saying about Universal Studios layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Question 8

What Universal Studios locations have received the highest employee ratings?

Accepted Answer

New York, Hollywood, Los Angeles, North Hollywood, Universal Cty, Orlando, Studio City, Hollywood, Universal City, Los Angeles

Universal Studios

Universal Studios reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Low pay but a relative secure job. Good for temp, part time, or if you are simply starting of

No. 1 Customer Service Provider in the WORLD!!!!!

Top companies for "Compensation and Benefits" near you

Jobs at Universal Studios

Universal Studios reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Universal Studios reviews FAQs

Jobs at Universal Studios