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Universal Studios

Part of NBCUniversal

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Universal Studios reviews

3.8

72% would recommend to a friend

(2,042 total reviews)
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Thomas L. Williams

68% approve of CEO

55% positive business outlook

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

New experiences, customer servicing, many benefits, possibly the nicest atmosphere for coworkers within your level.

Cons

(LET ME PREFACE THIS: EVENT OPERATIONS/ENTRANCE OPS/EQUIPMENT & TECHNOLOGY SPECIFICALLY) Horrid leadership overran by "friend of a friend" style of progressing in the company. Very by the books in policies, but in a way that can jeopardise your job position. Exceptionally inconsistent despite its constant emphasis to be upholding it's policies and practices. Paperwork submitted for things like disabilities, workers comp, or accommodation can simply go missing without any follow up. A "Look down upon" atmosphere within the leadership towards Event guides, and E&T attendants. Possibly the most egregious decision making for a company bar none. A point system styled system for attendance, HOWEVER while they state its "for your use" you can and probably will find yourself at lower and lower points due to simply life not caring about some kind of points that refund monthly from the date the attendance incident happens.

5.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

friendly co workers easy and simple job

Cons

There are a lot of slow days, which makes it hard to find something to occupy your time.

5.0
Mar 3, 2025

Park Services

Recommend
CEO approval
Business Outlook

Pros

- fair compensation - great workplace culture - good amount of breaks

Cons

- extremely hot in the summer

Viewing 274 - 276 of 2,042 Reviews

Glassdoor has 2,269 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.