Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has been stable over the past 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 370 reviews)); "Very flexible with school schedule and good pay." ((in 136 reviews)); "Enjoyed time working there and thought the people were great" ((in 115 reviews)); "Work life balance is good" ((in 86 reviews)); "Awesome culture and great people to work with" ((in 86 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 75 reviews)); "Bad training and no down time" ((in 51 reviews)); "line managers have been with the company at least 15+ years." ((in 49 reviews)); "Poor leadership often led to conflicting department goals" ((in 36 reviews)); "upper management is deceitful" ((in 32 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,428 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,428 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

1.0

Oct 23, 2015

Dead end job, not a career.

Disability benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Ok building and clean offices. Benefits and PTO are satisfactory. Most non-management staff are nice to work with. Flex hours.

Cons

Absolutely no room for growth. Very little transferrable skills, so finding a job out of here is difficult. Management is out of touch. Employment surveys are said to be anonymous but are not. This results in any constructive feedback viewed with disdain by management. This will negatively impact any potential promotions and raises. Lack of flexibility or concern for situations of DBS'. DBS seen as disposable and environment is punitive. Most new trainees quit very quickly once they see for themselves the situation.

1.0

Oct 1, 2015

Awful place to work, with terrible management

Intake specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent, ok offices, there is not anything else to say besides that. The pros are vastly outweighed by the cons

Cons

Management is terrible, pay is below average for the field, the products are subpar, and the company is not headed in a good direction.

4.0

Sep 30, 2015

Benefit Counselor

Benefit counselor

Recommend

CEO approval

Business Outlook

Pros

You can accept or deny each work opportunity.

Cons

Little to no opportunities in the firs 5 months of the year.

Viewing 1279 - 1281 of 1,428 Reviews

Jobs at Unum

Client Experience Rep I

Customer Benefit Advisor I (On-Site)- Chattanooga

Financial Benefit Specialist - Trainee

Customer Benefit Advisor I (On-Site)- Columbia

Benefit Specialist Trainee - Portland

Unum

Unum reviews

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Dead end job, not a career.

Awful place to work, with terrible management

Benefit Counselor

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