Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,371 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 370 reviews)); "Very flexible with school schedule and good pay." ((in 136 reviews)); "Enjoyed time working there and thought the people were great" ((in 115 reviews)); "Awesome culture and great people to work with" ((in 87 reviews)); "work life balance is good" ((in 84 reviews))

What are the cons of working at Unum according to real employee reviews?

"line managers have been with the company at least 15+ years." ((in 54 reviews)); "Bad training and no down time" ((in 53 reviews)); "upper management is deceitful" ((in 34 reviews)); "Senior leadership makes a show of soliciting feedback from employees but it’s clear their greed outweighs employee wellbeing." ((in 33 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 18 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,428 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

May 11, 2026

Where careers go to die

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quiet and easy life. Some good people. Out of town office in Dorking.

Cons

Forget career progression if you are competent as they prefer those that talk a good game and not those that deliver. IT & Change leadership is toxic and blocks delivery or takes credit for work of others. The IT estate is 'state of the ark' and the IT leadership has no idea of how their teams work in practise. The change team leadership couldn't deliver a pizza let alone a project. Organisation lacks a real strategy / objective. There seems to be an entire layer of department heads who talk high level strategy which is basically praying that AI fixes it. Constant promises from senior management to makes changes to IT or business processes but it never happens.

1.0

Jun 28, 2019

Old fashioned company

Manager

Recommend

CEO approval

Business Outlook

Pros

Lovely office in beautiful surroundings, good benefits and pay

Cons

Very old fashioned company which comes from poor and old boys school leadership. What modern company do you know that still hires a chauffer that lives on site?! People in the team were rude, unprofessional and back biting and company says its caring but isn't - you are clock watched and it is frowned upon to work from home. The company spends more time 'caring for the community' then it does its own employees! Some jobs just don't need to exist in some departments and yet others are under resourced. Risk adverse and objectives unclear.

2.0

Jul 8, 2016

Good company bad management

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Good training and facilities, flexibility on work times, lot of paid time

Cons

Low pay, senior management appeared to be clueless and were sent from the US, progression was low and most young staff left for better prospects

Viewing 1294 - 1296 of 1,428 Reviews

Jobs at Unum

Client Experience Rep I

Customer Benefit Advisor I (On-Site)- Chattanooga

Financial Benefit Specialist - Trainee

Customer Benefit Advisor I (On-Site)- Columbia

Benefit Specialist Trainee - Portland

Unum

Unum reviews

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Where careers go to die

Old fashioned company

Good company bad management

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