Does Upper Crust Food Service pay their employees well?

According to anonymously submitted Glassdoor reviews, Upper Crust Food Service employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Upper Crust Food Service. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Upper Crust Food Service?

77% of Upper Crust Food Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upper Crust Food Service 4.3 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Upper Crust Food Service?

Head Chef (21) , Chef (14) , Sous Chef (9) , Executive Chef (8) , Regional Manager (7) , House Chef (4) , Prep/Line Cook (3) , Account Manager (2) , Barista (2) , Campus Manager (2) , Cook (2) , Regional Director (2) , Utility Worker (2)

What are the pros of working at Upper Crust Food Service according to real employee reviews?

"Work life balance is awesome!" ((in 9 reviews)); "The pay was great for an entry level position, and the chef I was working under was training me to eventually become a cook." ((in 6 reviews)); "Chefs get quality time off for work life balance." ((in 6 reviews)); "The people I work with are really great and they all care about what they are doing." ((in 5 reviews)); "I like the creative freedom we are allotted to pretty much run our own personal businesses in different kitchens." ((in 3 reviews))

What are the cons of working at Upper Crust Food Service according to real employee reviews?

"The company could have better management, but it all depends on the place you're working" ((in 10 reviews)); "Upper management was absolutely terrible, if they even answered your phone call." ((in 4 reviews)); "Sometimes not enough hours available to work." ((in 3 reviews)); "Inconsistent training." ((in 3 reviews)); "No good salary and time" ((in 3 reviews))

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Upper Crust Food Service

Upper Crust Food Service reviews

4.0

77% would recommend to a friend

(129 total reviews)

Adam Guy

83% approve of CEO

76% positive business outlook

Ratings by category

4.3

Work/Life balance

4.1

Diversity & inclusion

4.0

Career opportunities

3.9

Culture & values

3.9

Senior management

3.8

Compensation and benefits

Upper Crust Food Service has an employee rating of 4.0 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upper Crust Food Service employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

129 reviews

4.0

Aug 13, 2025

New hire.

Chef

Recommend

CEO approval

Business Outlook

Pros

Looking forward to new beginnings.

Cons

Learning to navigate new way of doing daily tasks.

4.0

Aug 12, 2025

Love my job

Head chef

Recommend

CEO approval

Business Outlook

Pros

Great hours, freedom of creativity, good pay, time off during school breaks

Cons

Sometimes management dosent communicate appropriately, sometimes takes to long to get answers

4.0

Aug 12, 2025

Food Service

Executive sous chef

Recommend

CEO approval

Business Outlook

Pros

I really love the flexibility of being able to choose menu items and the ability to adjust the ingredients as necessary. I have worked in the food service industry for the majority of my adulthood so far and having a fixed menu can create satisfaction issues based on many different people preparing the same food item. At Upper crust, you can make the same menu items with variations based on student satisfaction. For example: the guys at the frat do not really like tomatoes, so if a BLT is on the menu, they can substitute the tomato for a protein like chicken or another veggie like green peppers and it will still be a good lunch.

Cons

Time management can be tricky if you don't plan ahead or have to change a menu item at the last minute. You have to be resilient and be able to change pace when needed.

Viewing 7 - 9 of 129 Reviews

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Food Service

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