Upper Deck reviews

2.5

25% would recommend to a friend

(81 total reviews)

Vivianne McWilliam

53% approve of CEO

30% positive business outlook

Upper Deck has an employee rating of 2.5 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Upper Deck employee rating is 28% below average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

81 reviews
2.0
Dec 28, 2020

Meh

Recommend
CEO approval
Business Outlook

Pros

Quarterly Memorabilia Pay Day Packs (trading cards) Potential to work at an athlete signing

Cons

Lack of training Lack of safety training /awareness Toxic work environment No work improvement programs (ergonomics, kaizen, idea submittals) Favoritism Micromanaging

1.0
Sep 6, 2020
Recommend
CEO approval
Business Outlook

Pros

- Activities committee planned some fun events. - Neat memorabilia and decor - Nicer facilities than previously occupied - UD has some fun licenses to work with - There are some genuinely nice and caring people working here, but they are not part of any decision making process - Employee bonuses are neat if you are a collector

Cons

This company is the brain child of an ethically compromised accountant as an excuse to print his own bankrupt artificial currency. - Preys on children and childlike addict adults. They are no better than the drug dealer on the corner - The company is highly compartmentalized. This allows the company to hide their unethical and occasional illegal practices from the majority of their employees. - Low pay, and low reward for completing critical tasks - Toxic environment - The UD 5 step authentication process is a sham. Poor record keeping does not allow the company to authenticate their own issued holograms. AAA, AAF, AAG, hologram records are mostly lost. There is no way to confirm authenticity to customers. CS employees must stick to a script to avoid revealing to customers that these records are forever lost and must be re-authenticated by a 3rd party. - Athlete relations department issues redemption cards for autograph cards that they have no intention of completing. These cards will be substituted for cards not packed out in product from previous sets. This is essentially a check kiting scam. - Product managers manipulate the amount of specific cards in products to artificially raise their value. For example A Future Watch Autograph card #'d to 999 may only see 230 of the card released in a product. This scarcity creates an artificial market value. Once Beckett has valued the card at a high value, UD customer service will flood the market with these high valued cards as redemption replacements. This causes the actual card value to plummet due to a sudden influx of availability. - The actual ratios of "hit" cards in their product do not always reflect what is printed on the packaging. This is typically most true of autograph cards that were not completed in time for packout in products such as Series 1 and Series 2 that do not implement redemption cards.

1.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

There are some truly great people who care about making the company better, and usually those people are not in a position of power. The benefits here are good, and there are a lot of perks that come with working the job.

Cons

-Zero room for growth. Depending on your department, you will be micromanaged to a T. You also will be expected to know EXACTLY what the job entails and not ask questions or try to ask for help because you will get ridiculed and treated like you are stupid. You are also expected to be on a short deadline with your work even if the project is already weeks behind at that point, and if you dare work past that deadline, expect to hear about it. it's easier for management to point fingers than shoulder some of the load to keep things moving at a solid pace. -Another con is that instead of management or department heads taking any sort of blame for their shortcomings, if you are the low man on the totem pole, any single thing the company does wrong is somehow your fault. You are always the whipping post, and management doesn't want to hear you call them on their mistakes. -Certain managers don't care about getting to know those they are working with or try to cultivate a good working relationship. To them, you are just another cog in a machine that is breaking down each and every day. -No matter how good you feel you are doing or seem to do, your best may never be good enough. If you can learn to be blind to the favoritism put forth by company executives, then this job is for you.

Viewing 40 - 42 of 81 Reviews

Glassdoor has 99 Upper Deck reviews submitted anonymously by Upper Deck employees. Read employee reviews and ratings on Glassdoor to decide if Upper Deck is right for you.