Nov 20, 2018
UserTesting Senior Software Engineer reviews
3.1
39% would recommend to a friend
Eric Johnson
100% approve of CEO
49% positive business outlook
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Reviews by job title
14 reviews
5.0
Nov 2, 2018
All my friends wish they worked here
Current employee, more than 1 year
Marietta, GA
Recommend
CEO approval
Business Outlook
Pros
Very flexible, and responsive to my scheduling needs. An unusually caring group of people that is strong on empathy and communication over hierarchy.
Cons
Structure keeps changing, and culture rewards the outspoken over the shy.
5.0
Jun 2, 2016
The most caring and Human company I have worked for
Current employee, more than 5 years
Mountain View, CA
Recommend
CEO approval
Business Outlook
Pros
I've worked at many start ups over the years and User Testing is the only company I've worked for that makes me feel truly respected as a human "being" and not a just human "resource." The benefits and various perks are the most generous I have ever been offered by any company. For instance, the additional free PTO between Xmas and New Years is amazing, the 401K matching up to 5% is great, the catered Tuesday and Thursday lunches and fully stocked snack room (of healthy snacks) are wonderful and a real convenience if your day is booked. BTW I see another review saying to beware of positive reviews because the company asks people to post positive reviews when bad ones are posted. The same is true in reverse! Beware of negative reviews, including some that may be bogus, after someone has been let go by the company for cause and is disgruntled.
Cons
I find the San Francisco engineering office difficult to travel to and park near so I don't tend to visit there much. While the catered lunches are great to have, I find that the menus are overly fancy, and then the food isn't up to the quality I expect. Because it's a fast-growing agile company, processes are not necessarily well known or communicated fully, often because they're being tweaked.
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