Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 40 reviews)); "Great people and community." ((in 20 reviews)); "The pay was great for the job, and it is really rewarding working with people with disabilities." ((in 16 reviews)); "Benefits are good and you do get a pension." ((in 15 reviews)); "Most coworkers are friendly." ((in 5 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"Supervisors as well as managers refuse to take responsibility." ((in 6 reviews)); "A couple good managers." ((in 5 reviews)); "Lip service, lack of leadership, morale isn’t great, and much of the talent is sub" ((in 5 reviews)); "Long hours and more than 40 per week." ((in 4 reviews)); "High turnover rate, upper management is not great (big egos), People Department is not People oriented, poor communication" ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

2.0

Aug 7, 2019

It pays the bills

Maintenance technician

Recommend

CEO approval

Business Outlook

Pros

Steady, reliable work and pay. Benefits are good and you do get a pension.

Cons

The schedule is really rough, for the most part, but you do get used to that. Working with the public leaves you open to dealing with all kinds of people, where you have little to no support from management when one of them crosses a line, like spits on you. You’re basically at the mercy of the public. Standards are very high for “reliability” and the management isn’t interested in what happened as long as they can say they talked to you. In my department many of us are living in fear for our jobs because turnover is so high all the time due to bad management.

3.0

Apr 21, 2019

Great job but schedule is horrible if you wish to work full time

Bus operator

Recommend

CEO approval

Business Outlook

Pros

Great money and I love driving and those I drive for (the passengers).

Cons

Well for a part time person there are a lot. You have the same rules and regulations as a full time driver but absolutely no benefits or ability to earn benefits. Even paid holidays or vacations. Id like to work full time but because the routes are all seniority based even though I have been driving for UTA for several years if I moved to full time I would be treated and get the same schedule as someone who literally just started. and let me say that when you are new (maybe up to two years) you can be scheduled with several split shifts (2-4) different routes a day (not the same routes every day either) You have different routes at different times everyday so you cant plan anything at all because you wont know your shift for the next day until 5PM the previous evening. If you are single or live really close to one of the bus garages this might not matter but if you want to plan a life with your family you really cant because you have no idea when or where you are working.

5.0

Oct 4, 2017

Great Organization - People focused

It director

Recommend

CEO approval

Business Outlook

Pros

People focused, CEO's belief is in developing people, Customer service outlook, employee training, Pension, low health insurance costs. Friendly staff and management. Shingo and Lean initiatives. College reimbursement.

Cons

Located downtown and not too close to restaurants, but there are some nice ones close by (Gateway Mall is walking distance).

Utah Transit Authority Response

8y

Thanks for your positive feedback and glad you are on the team.

Viewing 34 - 36 of 201 Reviews

Jobs at Utah Transit Authority

Facility Security Guard (Full Time, M-F Day and Swing Shift, South Salt Lake)

Facility Security Guard (Full Time, M-F Day and Swing Shift, South Salt Lake)

Parts Courier (Evening Shift)

Service Employee (Meadowbrook/South Salt Lake)