Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 38 reviews)); "Great people and community." ((in 20 reviews)); "Benefits are good and you do get a pension." ((in 18 reviews)); "Pay is decent." ((in 16 reviews)); "Most coworkers are friendly." ((in 4 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"A couple good managers." ((in 5 reviews)); "Supervisors as well as managers refuse to take responsibility." ((in 5 reviews)); "There's a distinct line drawn between bargaining and administrative employees where without a yearly survey the executive positions would never know what is happening." ((in 3 reviews)); "Ironicly because it hires so much from within....change of any kind is likely to be slow....the biggest problem with UTA is likely to be it's chief executives...but no company is perfect." ((in 3 reviews)); "Long hours and more than 40 per week." ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

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Utah Transit Authority

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.6

Work/Life balance

3.5

Career opportunities

3.3

Culture & values

2.9

Senior management

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

201 reviews

2.0

Mar 10, 2017

SSBU

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay and benefits are pretty good.

Cons

Politics and ability to get promoted.

3.0

Mar 21, 2016

Operations Supervisor

Rail operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good benefits and 4-day work week. The GM over TRAX seems to be genuinely concerned but it seems to stop there with a major disconnect.

Cons

Middle management fights and bickers among themselves. There is little or no common ground and each is giving conflicting directives to the subordinates. A very poorly thought out management structure. Supervisors are constantly looking over their backs expecting an attack from an Assistant Manager. The Good-Old-Boy system of management is alive and well. If you are good at brown-nosing you will do well but if you work hard and expect to be left alone good luck. Salary is kept very low for the work performed and raises do not keep up with inflation (Even with the very low inflation we have had).

Utah Transit Authority Response

We thank you for your service at UTA. We are working hard to change our culture to address some of the very concerns you addressed above.

3.0

Oct 19, 2015

Like to have a stable job and get paid ok?

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Stable company and provides benefits that are on par with other companies in the industry. They offer a pension that matches 10% of you salary. Good long term if you can handle the management games.

Cons

Pay is lower and is unlikely going to change. They use market research based on other transit companies to base pay. They pay under market because they can not find a reason to pay us market value.

Utah Transit Authority Response

You are correct, UTA is a very stable company and offers a great pension, which is rare among employers today. Pay at UTA is based on market surveys we conduct not only locally, but nationwide. We compare our pay not only to other transit organizations, but to other employers as well. We annually survey the market to ensure we are competitive.

Viewing 37 - 39 of 201 Reviews

Jobs at Utah Transit Authority

Facility Security Guard (Full Time, M-F Day and Swing Shift, South Salt Lake)

Parts Courier (Evening Shift)

Service Employee (Meadowbrook/South Salt Lake)

Service Employee (Meadowbrook/South Salt Lake)

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SSBU

Operations Supervisor

Like to have a stable job and get paid ok?

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