Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 38 reviews)); "Great people and community." ((in 20 reviews)); "Benefits are good and you do get a pension." ((in 18 reviews)); "Pay is decent." ((in 16 reviews)); "Most coworkers are friendly." ((in 4 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"A couple good managers." ((in 5 reviews)); "Supervisors as well as managers refuse to take responsibility." ((in 5 reviews)); "There's a distinct line drawn between bargaining and administrative employees where without a yearly survey the executive positions would never know what is happening." ((in 3 reviews)); "Ironicly because it hires so much from within....change of any kind is likely to be slow....the biggest problem with UTA is likely to be it's chief executives...but no company is perfect." ((in 3 reviews)); "Long hours and more than 40 per week." ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

2.0

May 28, 2026

Decent benefits overshadowed by poor management and trust issues

Not applicable title

Recommend

CEO approval

Business Outlook

Pros

There are benefits are decent and They have a pension.

Cons

Lack of integrity, poor management, and there's no leadership at all. It's all do as I say, not as I do mentality. No one trusts anyone plus management likes to pitch people against each other.

1.0

Aug 11, 2025

Recommendation depends on the department...

Human resources

Recommend

CEO approval

Business Outlook

Pros

The focus of the agency (public transportation) is inspiring, and the people in doing the Operations work are wonderful, down-to-earth folks. Some of the best leaders I've worked with, up to and including the COO who started his career as a Bus Operator.

Cons

I would not recommend working in the HR Department. Lots of room for a more progressive approach to people management. For a long time, that department was led by someone with primarily a Labor Relations (e.g., union labor contract negotiations) background, not an HR background. This background lends itself to viewing the employee as the "adversary" in a negotiation, rather than as a "partner" to the success of the organization. This shows up in the types of people policies embraced by the People Office, and its leadership. If you are looking for a more progressive place to work from an HR perspective I wouldn't recommend UTA, unless it gets a new tone of leadership from the top.

4.0

Mar 23, 2025

Good company

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Great people and community. Good wages and benefits.

Cons

Poor executive leadership and very top heavy.

Viewing 43 - 45 of 201 Reviews

Jobs at Utah Transit Authority

Facility Security Guard (Full Time, M-F Day and Swing Shift, South Salt Lake)

Parts Courier (Evening Shift)

Service Employee (Meadowbrook/South Salt Lake)

Service Employee (Meadowbrook/South Salt Lake)