Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 38 reviews)); "Great people and community." ((in 20 reviews)); "Benefits are good and you do get a pension." ((in 18 reviews)); "Pay is decent." ((in 16 reviews)); "Most coworkers are friendly." ((in 4 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"A couple good managers." ((in 5 reviews)); "Supervisors as well as managers refuse to take responsibility." ((in 5 reviews)); "There's a distinct line drawn between bargaining and administrative employees where without a yearly survey the executive positions would never know what is happening." ((in 3 reviews)); "Ironicly because it hires so much from within....change of any kind is likely to be slow....the biggest problem with UTA is likely to be it's chief executives...but no company is perfect." ((in 3 reviews)); "Long hours and more than 40 per week." ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

5.0

Jan 6, 2025

Great Company

Bus driver

Recommend

CEO approval

Business Outlook

Pros

They are very family-oriented, They work well with you—plenty of opportunities to move up in the company.

Cons

If you don't like serving the public, this isn't for you. Not really anything is a con.

2.0

Dec 6, 2024

Toxic work environment

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Work is relatively straight forward Co-workers are a delight to work with

Cons

Management favors personality over work Poor communication skills

3.0

Oct 10, 2024

UTA is like an abusive boyfriend who gaslights

Miscellaneous

Recommend

CEO approval

Business Outlook

Pros

Pension Benefits Decent pay Coworkers

Cons

Management puts on a front tells public it values its employees. Behind closed doors all we hear at ground level is criticism and complaints. We hear good job when management is at group events patting themselves on the backs. They are highly manipulative do not answer complaints blame higher level executives or say they didn’t know better as supervisors and managers. It’s gross behavior and has become highly abusive to employees. Very toxic management. They preach high value but do not value the company or employees.

Viewing 46 - 48 of 201 Reviews

Jobs at Utah Transit Authority

Financial Analyst (Operations)

Public Safety Office Specialist (UTA Police Department)

Customer Relations Specialist

Transit Commission Administrator

Facility Security Guard (Full Time, M-F Day and Swing Shift, South Salt Lake)