Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 38 reviews)); "Great people and community." ((in 20 reviews)); "Benefits are good and you do get a pension." ((in 18 reviews)); "Pay is decent." ((in 16 reviews)); "Most coworkers are friendly." ((in 4 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"A couple good managers." ((in 5 reviews)); "Supervisors as well as managers refuse to take responsibility." ((in 5 reviews)); "There's a distinct line drawn between bargaining and administrative employees where without a yearly survey the executive positions would never know what is happening." ((in 3 reviews)); "Ironicly because it hires so much from within....change of any kind is likely to be slow....the biggest problem with UTA is likely to be it's chief executives...but no company is perfect." ((in 3 reviews)); "Long hours and more than 40 per week." ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

3.0

Jun 14, 2023

Admin to Bargaining

Transit bus operator

Recommend

CEO approval

Business Outlook

Pros

Is the company doing well?

Cons

Fairness. Adjust policies to meet newer generation needs. (Example: Lighten up on some of the strictness with tardiness (missout = 1min late to work; 8 missouts in 12 months is termination). [They need to understand the snowball effect when they reprimand an employee for certain policies]. Admin forgot what it's like to be a public servant, they don't comprehend the current influx of people we share a space with. Scheduling needs help. If it works, don't change it. They change everything every 4 months... Admin expects honesty and integrity from their employees, but yet they get caught in their own webs of lies.

4.0

Mar 23, 2023

Gutless union representation

Facilities journeyist

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, decent pay, great people

Cons

Terrible for a union job. A contract that favors some over others operations over maintenance. Not even enough to cover inflation.

2.0

Oct 31, 2022

No diversity in leadership

Bus operator

Recommend

CEO approval

Business Outlook

Pros

People I work with a great Free use of workout equipment at all locations Union is good

Cons

No people of color in leadership positions Personal feelings dictate who gets promoted, even if you are qualified Pay is absolutely atrocious Leadership is out of touch with it's employees Leadership will always cover each other's back, even when they are in the wrong There is no accountability for supervisors, they do not get disciplined for making the same mistakes again and again Scheduling is absolutely ridiculous, you will have no work life balance

Viewing 55 - 57 of 201 Reviews

Jobs at Utah Transit Authority

Data Engineer I - (Salt Lake City)

Financial Analyst (Operations)

Public Safety Office Specialist (UTA Police Department)

Sr. Office Specialist - Transit Commission

Transit Commission Administrator

Utah Transit Authority reviews

Company ratings over time

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Reviews by job title

Admin to Bargaining

Gutless union representation

No diversity in leadership

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