Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefits and 4" ((in 44 reviews)); "Great people and community." ((in 17 reviews)); "Easy work for good pay" ((in 14 reviews)); "Pension is good but you make so much less than market wage that in the end, it doesn’t really mean that much." ((in 14 reviews)); "Amazing coworkers, good benefits, work for a good cause" ((in 5 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"There are too many managers and departments" ((in 6 reviews)); "Supervisors as well as managers refuse to take responsibility." ((in 5 reviews)); "Ironicly because it hires so much from within....change of any kind is likely to be slow....the biggest problem with UTA is likely to be it's chief executives...but no company is perfect." ((in 4 reviews)); "Long hours and more than 40 per week." ((in 4 reviews)); "Lip service, lack of leadership, morale isn’t great, and much of the talent is sub" ((in 4 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

4.0

Feb 4, 2020

Making progress

Anonymous

Recommend

CEO approval

Business Outlook

Pros

New board and Executive Director committed to continuing to evolve the organization. I believe they will succeed in bringing the Authority's practices into the 21st century.

Cons

Still a ways to go. Pockets of excellence but decades of mismanagement to clean up.

4.0

Feb 4, 2020

Overall, a good company to work for.

Service employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits. There are several different departments to work at with different schedules.

Cons

Management is in a constant transition. Hiring process takes 4-5 weeks.

2.0

Dec 2, 2019

The department has gone downhill over the years

Frontrunner operator

Recommend

CEO approval

Business Outlook

Pros

Utah Transit Authority is a great employer that has good benefits, The retirement is really good. It has a set schedule at least on the rail operations side. Most of the coworkers are really fun to work with.

Cons

Management oversight, At FrontRunner it is very top heavy and political. They have 28 Supervisors and 4 managers for 45 engineers. They target people they don't like. They also treat people poorly that actually know the rules and have the experience. The training is very rushed do to the engineer/train host shortage. The trainers in my opinion don't have thorough knowledge of what they are teaching. Pay is also the lowest for licensed Locomotive engineers in the country.

Viewing 139 - 141 of 201 Reviews

Jobs at Utah Transit Authority

Data Engineer I - (Salt Lake City)

Financial Analyst (Operations)

Facilities Journeyist-Class A Technician

Transit Commission Administrator