Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefits and 4" ((in 44 reviews)); "Great people and community." ((in 17 reviews)); "Easy work for good pay" ((in 14 reviews)); "Pension is good but you make so much less than market wage that in the end, it doesn’t really mean that much." ((in 14 reviews)); "Amazing coworkers, good benefits, work for a good cause" ((in 5 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"There are too many managers and departments" ((in 6 reviews)); "Supervisors as well as managers refuse to take responsibility." ((in 5 reviews)); "Ironicly because it hires so much from within....change of any kind is likely to be slow....the biggest problem with UTA is likely to be it's chief executives...but no company is perfect." ((in 4 reviews)); "Long hours and more than 40 per week." ((in 4 reviews)); "Lip service, lack of leadership, morale isn’t great, and much of the talent is sub" ((in 4 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

4.0

Feb 7, 2022

Great people. Great opportunities for development.

Commuter rail train dispatcher

Recommend

CEO approval

Business Outlook

Pros

UTA puts a lot of $$, time and effort into developing their workforce, however, if one doesn't have the drive to make connections, focus on self-development, and create positive relationships then the won't go far.

Cons

Some policies can be cumbersome to swallow, but all government jobs are met with type of adversity.

4.0

Jan 18, 2022

I plan on retiring here!

Fleet maintenance supervisor

Recommend

CEO approval

Business Outlook

Pros

Salary/Hourly + Benefits are better than most other places. Steady work and room to advance upward. Tuition reimbursement for schooling, internal training in person/online and Continuous Improvement courses available to all employees. If an opening is available there are 6 bus garages, 2 light rail depots, 1 commuter rail depot and Fleet Headquarters give you the ability to choose where along the Wasatch front you can travel to for work. UTA employs around 3,000 people across multiple Utah counties.

Cons

Union (Bargaining Unit) side - Entry level employees start on swing/graveyard shift due to seniority status. This however can be a plus if your married and work opposite shifts while trying to care for pre-elementary children. Supervisory side - There are shifts, but in the people management side you can be available at all hours, but shifts can either be flexible or rotate based on your job title. Resolving internal conflicts can be the worst of the responsibilities. Admin side- There are expectations to be present for your shift, but really, what 8 hour job doesn't include that?

2.0

Jan 15, 2022

Must have patience

Bus driver

Recommend

CEO approval

Business Outlook

Pros

Their benefits are pretty good

Cons

UTA doesn't stand behind their drivers

Viewing 148 - 150 of 201 Reviews

Jobs at Utah Transit Authority

Driver NEMT

Bend, OR

View job

Bus Operator (Full Time, Ogden)

Service Employee (Meadowbrook/South Salt Lake)

Service Employee (Meadowbrook/South Salt Lake)