Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 38 reviews)); "Great people and community." ((in 20 reviews)); "Benefits are good and you do get a pension." ((in 18 reviews)); "Pay is decent." ((in 16 reviews)); "Most coworkers are friendly." ((in 4 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"A couple good managers." ((in 5 reviews)); "Supervisors as well as managers refuse to take responsibility." ((in 5 reviews)); "There's a distinct line drawn between bargaining and administrative employees where without a yearly survey the executive positions would never know what is happening." ((in 3 reviews)); "Ironicly because it hires so much from within....change of any kind is likely to be slow....the biggest problem with UTA is likely to be it's chief executives...but no company is perfect." ((in 3 reviews)); "Long hours and more than 40 per week." ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

5.0

Feb 24, 2017

Operations Supervisor

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good company! Great Executive Board. A lot of opportunity for growth for an educated and experienced individual

Cons

Scheduling and low pay. Under educated and inexperienced managers and supervisors.

Utah Transit Authority Response

8y

We're happy you recognize UTA as a good company. Operations Supervisor pay, as with all pay at UTA, is based on the market. Each year UTA surveys the local and national market to ensure we're paying the correct amount that will attract new employees and retain our seasoned professionals. And you are correct about opportunities for growth, many of our managers and supervisors were promoted from within UTA.

4.0

Jan 3, 2017

Good people, good cause, good hours - You'll never be appreciated

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people and a good cause. UTA will be flexible to let you make it to your children's programs and other events as needed, as possible depending on meetings and you'll have to make up your hours.

Cons

You can progress through your career ladder, level I, II, and II but once you reach that there is no upward mobility.

4.0

Nov 20, 2016

Master Journeyist

Master journeyist technician

Recommend

CEO approval

Business Outlook

Pros

Great benefits and competitive pay. The work is enjoyable and not extremely fast-paced. You need to work accurately rather than fast. Excellent mentorship and advancement opportunities within the maintenance ranks.

Cons

Sometimes the work is done outside in extreme winter conditions. For example: repairing an air brake line under a vehicle at the top of a Utah ski resort at night during a blizzard. It is very difficult to move into management. This IS a union controlled environment within a right to work state. Not joining the union can cause friction between maintenance employees.

Utah Transit Authority Response

8y

Thanks for your service to UTA and our customers. You are correct, our benefits are among the very best along the Wasatch Front and our pay is competitive. Your acknowledgement of our advancement opportunities is also timely, as we are always looking for ways to promote from within. UTA partners with the Amalgamated Transit Union Local 382 to get the job done and is always looking for ways to cooperate and lessen any friction.

Viewing 169 - 171 of 201 Reviews

Jobs at Utah Transit Authority

Facility Security Guard (Full Time, M-F Day and Swing Shift, South Salt Lake)

Facility Security Guard (Full Time, M-F Day and Swing Shift, South Salt Lake)

Parts Courier (Evening Shift)

Bus Operator (Full Time, Ogden)