Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 38 reviews)); "Great people and community." ((in 20 reviews)); "Benefits are good and you do get a pension." ((in 18 reviews)); "Pay is decent." ((in 16 reviews)); "Most coworkers are friendly." ((in 4 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"A couple good managers." ((in 5 reviews)); "Supervisors as well as managers refuse to take responsibility." ((in 5 reviews)); "There's a distinct line drawn between bargaining and administrative employees where without a yearly survey the executive positions would never know what is happening." ((in 3 reviews)); "Ironicly because it hires so much from within....change of any kind is likely to be slow....the biggest problem with UTA is likely to be it's chief executives...but no company is perfect." ((in 3 reviews)); "Long hours and more than 40 per week." ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

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Utah Transit Authority

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.6

Work/Life balance

3.5

Career opportunities

3.3

Culture & values

2.9

Senior management

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

201 reviews

5.0

Apr 7, 2016

Train Host for UTA

Train host

Recommend

CEO approval

Business Outlook

Pros

Fun Job, Easy, Physically and Mentally challenging, Lots of advancement opportunities.

Cons

Part time and No benefits.

3.0

Mar 21, 2016

Operations Supervisor

Rail operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good benefits and 4-day work week. The GM over TRAX seems to be genuinely concerned but it seems to stop there with a major disconnect.

Cons

Middle management fights and bickers among themselves. There is little or no common ground and each is giving conflicting directives to the subordinates. A very poorly thought out management structure. Supervisors are constantly looking over their backs expecting an attack from an Assistant Manager. The Good-Old-Boy system of management is alive and well. If you are good at brown-nosing you will do well but if you work hard and expect to be left alone good luck. Salary is kept very low for the work performed and raises do not keep up with inflation (Even with the very low inflation we have had).

Utah Transit Authority Response

We thank you for your service at UTA. We are working hard to change our culture to address some of the very concerns you addressed above.

2.0

Mar 9, 2016

Paratransit Scheduler

Paratransit scheduling

Recommend

CEO approval

Business Outlook

Pros

The clients are the #1 reason that makes this job worth it. The job is not hard.

Cons

The management is bad. It's not what you know but who you know. They do not know how to treat their employees or run their company.

Viewing 175 - 177 of 201 Reviews

Jobs at Utah Transit Authority

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