Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 40 reviews)); "Great people and community." ((in 20 reviews)); "The pay was great for the job, and it is really rewarding working with people with disabilities." ((in 16 reviews)); "Benefits are good and you do get a pension." ((in 15 reviews)); "Most coworkers are friendly." ((in 5 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"Supervisors as well as managers refuse to take responsibility." ((in 6 reviews)); "A couple good managers." ((in 5 reviews)); "Lip service, lack of leadership, morale isn’t great, and much of the talent is sub" ((in 5 reviews)); "Long hours and more than 40 per week." ((in 4 reviews)); "High turnover rate, upper management is not great (big egos), People Department is not People oriented, poor communication" ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

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Utah Transit Authority

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.6

Work/Life balance

3.5

Career opportunities

3.3

Culture & values

2.9

Senior management

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

201 reviews

4.0

Jun 26, 2017

UTA is a good company to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Room for career growth, decent college program, not a micromanaging atmosphere (pretty relaxed and not overly stressful), you don't necessarily need a college education to get into management positions.

Cons

Too many managers and you only can get decent pay to have one of those manager titles. The pay is not competitive to other transit agencies. They expect you to devote all your time to the company so you don't have the best work/life balance. Most promotions are more who you know ie, internal, than having better qualifications.

5.0

Feb 24, 2017

Operations Supervisor

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good company! Great Executive Board. A lot of opportunity for growth for an educated and experienced individual

Cons

Scheduling and low pay. Under educated and inexperienced managers and supervisors.

Utah Transit Authority Response

We're happy you recognize UTA as a good company. Operations Supervisor pay, as with all pay at UTA, is based on the market. Each year UTA surveys the local and national market to ensure we're paying the correct amount that will attract new employees and retain our seasoned professionals. And you are correct about opportunities for growth, many of our managers and supervisors were promoted from within UTA.

4.0

Jan 3, 2017

Good people, good cause, good hours - You'll never be appreciated

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people and a good cause. UTA will be flexible to let you make it to your children's programs and other events as needed, as possible depending on meetings and you'll have to make up your hours.

Cons

You can progress through your career ladder, level I, II, and II but once you reach that there is no upward mobility.

Viewing 187 - 189 of 201 Reviews

Jobs at Utah Transit Authority

Driver NEMT

Bend, OR

View job

Parts Courier (Evening Shift)

Public Safety Office Specialist (UTA Police Department)

Facilities Service Employee

Service Employee (Meadowbrook/South Salt Lake)

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Utah Transit Authority

Utah Transit Authority reviews

Ratings by category

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Reviews by job title

UTA is a good company to work for.

Operations Supervisor

Good people, good cause, good hours - You'll never be appreciated

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