Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 40 reviews)); "Great people and community." ((in 20 reviews)); "The pay was great for the job, and it is really rewarding working with people with disabilities." ((in 16 reviews)); "Benefits are good and you do get a pension." ((in 15 reviews)); "Most coworkers are friendly." ((in 5 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"Supervisors as well as managers refuse to take responsibility." ((in 6 reviews)); "A couple good managers." ((in 5 reviews)); "Lip service, lack of leadership, morale isn’t great, and much of the talent is sub" ((in 5 reviews)); "Long hours and more than 40 per week." ((in 4 reviews)); "High turnover rate, upper management is not great (big egos), People Department is not People oriented, poor communication" ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

4.0

Nov 20, 2016

Master Journeyist

Master journeyist technician

Recommend

CEO approval

Business Outlook

Pros

Great benefits and competitive pay. The work is enjoyable and not extremely fast-paced. You need to work accurately rather than fast. Excellent mentorship and advancement opportunities within the maintenance ranks.

Cons

Sometimes the work is done outside in extreme winter conditions. For example: repairing an air brake line under a vehicle at the top of a Utah ski resort at night during a blizzard. It is very difficult to move into management. This IS a union controlled environment within a right to work state. Not joining the union can cause friction between maintenance employees.

Utah Transit Authority Response

8y

Thanks for your service to UTA and our customers. You are correct, our benefits are among the very best along the Wasatch Front and our pay is competitive. Your acknowledgement of our advancement opportunities is also timely, as we are always looking for ways to promote from within. UTA partners with the Amalgamated Transit Union Local 382 to get the job done and is always looking for ways to cooperate and lessen any friction.

5.0

Jun 20, 2016

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I Loved working at UTA. The benefits are great. The people are really nice. If you just do your job you are treated well.

Cons

There is a bit of bureaucracy going on in the leadership but for the most part it can be ignored.

Utah Transit Authority Response

8y

We are pleased you enjoyed working at UTA, which as you say, has great benefits and has great co-workers. As a former employee, you should consider returning to UTA. Our benefits have improved with a new, free on-site clinic. It is available to all full time employees and their dependents at no charge, plus over 200 generic medicines available at the dispensary at no cost.

5.0

Apr 7, 2016

Train Host for UTA

Train host

Recommend

CEO approval

Business Outlook

Pros

Fun Job, Easy, Physically and Mentally challenging, Lots of advancement opportunities.

Cons

Part time and No benefits.

Viewing 190 - 192 of 201 Reviews

Jobs at Utah Transit Authority

Facility Security Guard (Full Time, M-F Day and Swing Shift, South Salt Lake)

Parts Courier (Evening Shift)

Service Employee (Meadowbrook/South Salt Lake)

Service Employee (Meadowbrook/South Salt Lake)