Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (9) , Claims (7) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Analyst (2) , Claims Representative (2) , Information Technology (2) , Intern (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 22 reviews)); "Very supportive environment; coworkers were great" ((in 11 reviews)); "Benefits are good" ((in 10 reviews)); "Work from home, lucrative bonus plan" ((in 10 reviews)); "Decent pay." ((in 9 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 17 reviews)); "Not great insurance in my opinion" ((in 4 reviews)); "No training with high expectations" ((in 4 reviews)); "Lack of direction by upper management ." ((in 4 reviews)); "Salary is low." ((in 4 reviews))

What are employees saying about Utica National Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group layoffs and their outlook for job security at Utica National Insurance Group in 2026.

What are the top reviewed Utica National Insurance Group locations?

New Hartford , Utica , Atlanta , Boston , Columbus , New York , Woodbury , Albany , Boston , Buffalo , Syracuse , Clinton , Charlotte , Dallas , Doylestown , Pittsburgh , Marlborough , Wakefield , Columbia , Duluth , Norcross , Midwest City , Pleasant Hill

Utica National Insurance Group reviews

Item: Utica National Insurance Group
Rating: 1
Author: Claims

3.6

61% would recommend to a friend

(196 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utica National Insurance Group has an employee rating of 3.6 out of 5 stars, based on 196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

196 reviews

1.0

May 4, 2012

Not a work friendly enviroment

Claims

Recommend

CEO approval

Business Outlook

Pros

You want to handle commercial claims You need a job

Cons

Antiquated system, unrealistic work load, employees not empowered to do their jobs, too many layers of management and everyone has to sign off on even the simplest matter. Too rigid, an hour for lunch consisted of a set start time. if you were on the phone with a customer when your time started, too bad it cut into the you were allowed.

Viewing 196 - 196 of 196 Reviews

Jobs at Utica National Insurance Group

Customer Service Representative I (Remote)

Property Field Adjuster - Connecticut (Field)

Property Claims Specialist-Homeowners (inside desk)

Property Field Adjuster - Buffalo/Western NY

Errors & Omissions Supervisor (hybrid)