VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)
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Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Pto & mental health support

Cons

Work life balance is hard to maintain

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VCA Response
4mo
Caring for those who care for our pets is a top priority for VCA. We're glad to hear you enjoyed our free access to mental health services, including 12-free therapy sessions a year. Thank you for your feedback as we continue to look for new ways to support Associates with work-life balance.
5.0
Nov 4, 2025

Love What I Do and WHO I Do it For!

Recommend
CEO approval
Business Outlook

Pros

· I truly feel valued, respected, and appreciated for the work I do every day. · In my experience, VCA fosters a positive, non-hostile, and inclusive environment where collaboration and kindness are part of the culture. · The company’s strong commitment to diversity, equity, inclusion, and belonging is truly inspiring to me · Our Associate Resource Groups (ARGs) provide a wonderful platform to embrace, educate, share, support, and celebrate our unique backgrounds and perspectives. · It’s an ever-changing, dynamic workplace that keeps me learning, growing, and challenged in the best ways. · VCA encourages a growth and development mindset. · Fair pay and excellent benefits that genuinely support associates’ overall well-being.

Cons

· VCA is such a large and ever-evolving organization, change happens often—which can sometimes take some getting used to. · Career advancement opportunities may depend on your specific department or location. · Some systems and processes are still improving as the company continues to grow—but leadership is actively working on it.

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VCA Response
7mo
We're so happy to hear you love what you do and that you feel energized, engaged, and included doing it. Thank you for sharing your feedback and recognizing the work being done to improve processes.
1.0
Oct 22, 2025

Not worth the pay

Recommend
CEO approval
Business Outlook

Pros

Mostly surrounded by people who care about animals Open to cross training

Cons

Not paid enough for the labor they want from you. To actually care about their employees, they would need to increase everyone’s wages by at least $3-5 dollars an hour to make a liveable wage but they don’t want to do that. Micro managed and everything is about making the most revenue possible. Any benefits they talk about aren’t worth it. Would be better with a liveable wage that reflects the volume of work they are asking for.

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VCA Response
8mo
Thank you for your feedback and for your years of service. We’re glad you found support among your team and opportunities to learn. We recognize concerns around compensation and continue to invest in pay, benefits, and development opportunities to better support our Associates. Your insights help us grow.
Viewing 64 - 66 of 2,354 Reviews

Glassdoor has 2,431 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.