Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 208 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 95 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 77 reviews)); "Staff is great and friendly." ((in 70 reviews)); "Flexible Scheduling, can bring my pet in, they buy food for us sometimes, considerate of those with families." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 246 reviews)); "Some managers have difficult managig styles." ((in 63 reviews)); "there is no work/life balance" ((in 45 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 45 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 42 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

2.0

Oct 19, 2025

Depends on which location you work at…

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Vet care for your own animals at a discount

Cons

Nepotism at the location I worked. Manager would just disappear to smoke and basically let her daughter run the place.

VCA Response

8mo

Thank you for taking a moment to share your feedback. We’re glad you found value in the veterinary care benefits and appreciate your time with VCA. We understand that experiences can vary by manager, and we take these concerns seriously. VCA has company-wide policies and procedures designed to support a consistent and professional environment for all Associates. These resources — including documentation and guidance — are available on WOOFconnect, our internal intranet.

2.0

Oct 18, 2025

Not worth it

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Depends on the people you work with

Cons

Low pay, emotional environment, understaffed

VCA Response

8mo

We appreciate the feedback. Everyone is responsible for delivering the quality pet care we are known for. It's why we invest in supporting the well-being and development of our Associates across the organization, in every role - from discounts to training, mentorship and benefits.

2.0

Oct 12, 2025

Anonymous

Receptionist

Recommend

CEO approval

Business Outlook

Pros

-Doctors were the best and really cared about the patients. -You learn a lot with the doctors and most techs who are very willing to teach.

Cons

-Management was the worst. Didn’t care about its employees unless you were a favorite. -HR seems to be close with management so don’t even bother trying to explain any issues with them. They won’t even give a time of day to listen to you since they already speak with management and don’t care to get your side of the story with any issues. -Toxic environment at times -No room for advancement unless you’re the practice manager’s favorite. -Pay/raises with corporate is not great

VCA Response

8mo

VCA is committed to developing leaders and driving accountability for behaviors that don't support our values. We are continuing to invest in leadership development to ensure these behaviors are not tolerated. Thank you for sharing your response and we're happy to hear you were supported and mentored by doctors and techs. We have flagged this for further review.

Viewing 67 - 69 of 2,354 Reviews

Jobs at VCA

Animal Care Attendant

Animal Care Attendant

Fort Lauderdale, FL

View job

Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

Pembroke Pines, FL

View job

VCA

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Depends on which location you work at…

Not worth it

Anonymous

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