Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (276) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (83) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (48) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 212 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 98 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 80 reviews)); "Staff is great and friendly." ((in 68 reviews)); "Good work environment." ((in 24 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 243 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 47 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 44 reviews)); "there is no work/life balance" ((in 42 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

40% would recommend to a friend

(727 total reviews)

Patty Wu

26% approve of CEO

30% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Career opportunities

3.0

Compensation and benefits

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

727 reviews

Reviews about "Compensation"

Return to all reviews

3.0

May 11, 2026

Benefits are good, but pay and hours are low

Groomer

Recommend

CEO approval

Business Outlook

Pros

Benefits 401k health insurance vacation time off

Cons

Low pay Low hours No bonus

1.0

May 11, 2026

Worst time

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Easy entry to veterinary field

Cons

Terrible pay Stressful Rude coworkers, managers, and doctors at times Terrible training to the point where I wanted to quit multiple times, CSR lead who is barely helpful and never up front when you need them, rude to clients and staff, gossips about everyone and clearly plays favorites. This hospital could be great with different management and employees who feel valued

VCA Response

1mo

Thank you for sharing this feedback. We take concerns about leadership behavior, respect, and psychological safety seriously, and we recognize how discouraging it can feel when expectations and support are not aligned. At VCA, we are focused on strengthening leadership capabilities across our hospitals through ongoing development, including programs like Crucial Conversations, to support thoughtful, respectful communication and a positive team environment. We also continue to invest in building strong care teams—prioritizing appropriate support‑staff‑to‑doctor ratios and developing our technicians so Associates feel valued and supported in their roles. Our goal is to create workplaces where people feel comfortable speaking up, confident in the care they provide, and supported by the team around them. Feedback like this matters as we continue to strengthen the Associate experience and care for those who care for pets.

5.0

May 8, 2026

Positive work environment but low pay and rising costs

Licensed veterinary technician (lvt)

Recommend

CEO approval

Business Outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

Viewing 7 - 9 of 727 Reviews

Jobs at VCA

Client Service Representative (PART TIME)

Client Service Representative

Client Service Representative

Customer Service Representative

Veterinary Receptionist

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Benefits are good, but pay and hours are low

Worst time

Positive work environment but low pay and rising costs

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