VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)
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Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jan 19, 2009
Recommend
CEO approval
Business Outlook

Pros

VCA does offer health insurance benefits, though a bit on the expensive side. There is quality veterinary care, atleast at my location, because I would never stay at an animal hospital that didn't show compassion for animals. Another perk is the employee discounts.

Cons

Let's see...where do I start? Working for incompetent management who never has the employees' best interest as priority, constantly having to explain why you get stuck there late because management is never there but they don't want payroll to run overboard and even though hospital hours end at a certain time people show up late for their appointments and we're not allowed to turn away walk-ins or emergencies even though its not a 24hr. facility so therefore have no choice but to be stuck in overtime even though you're exhausted from a long shift but have no relief staff.

2.0
Dec 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Compassionate and caring individuals Team-focused work environment Great discounts on care and medicine for pets of full-time employees Excellent quality of medicine at some VCA Hospitals

Cons

Inconsistent in quality of service across hospitals. "Wage freezes" for all employees despite obvious corporate investment in projects like "Scriptright," "Vethical" and accruing new practices Non-existent or rarely used training protocols for new-hires Communication from the corporate office was inconsistent, confusing, and usually hard to reinforce that the hospital level

2.0
Nov 19, 2017

Run don't walk

Recommend
CEO approval
Business Outlook

Pros

Good life work balance most of the time.

Cons

A back stabbing environment where management will make an example of you in order to bolster their own careers (even when you are a new employee following direction). New employees are not made to feel welcome. Generally a pretty poor place to work where the vet staff is pitted against the office support staff by middle management. Having seen their practises behind the scenes, I would not recommend new clinics to join with this organization.

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Glassdoor has 2,431 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.