VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)
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Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jul 11, 2009
Recommend
CEO approval
Business Outlook

Pros

They have good starting salaries for technicians and a pretty good discount on products and services.

Cons

Wow, where to start...if you are looking to care for animals for the sake of caring for animals this is not the place. The objective of this hospital is to squeeze every penny out of the client. The medications and services are ridiculously over priced. The management is inept and cut corners. Changes are made at will and without telling anyone, and if you are not a mind reader, they will make you feel stupid. They also treat their qualified and experienced technicians like small children. It is poorly organized and structured, and the hospitals are very cold and unwelcoming. There isn't any room for growth in the company (and they will tell you that too) and the management is not open to suggestions. You will be constantly afraid that you are doing your job incorrectly, and if you do a good job, you will never be praised for it. Good luck getting a promotion or raise too. Also,as far as benefits go, it is cheaper to get health insurance on your own than to get it through the company. The doctors do not have the freedom to treat patients as they please. They are extremely scrutinized and they are always afraid of not charging for something. There is a higher client turnover rate, than recidivism rate.

5.0
May 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The company strives to provide the best veterinary care and does not cut corners to provide such care. Excellent facilities and equipment are provided as well as continuing education, mentoring, and ongoing training. Set protocols ensure high level and continuity of care.

Cons

Nature of the business, long hours. Sometimes stressful.

2.0
May 6, 2009
Recommend
CEO approval
Business Outlook

Pros

VCA is very organized in regards to forms, systems, support staff at the corporate level, and reports. When the hospital I worked for was originally purchased by VCA, they provided us with educational tools, allowed us to go to conferences and leadership programs, and left us to maintain our "personality" within our hospital.

Cons

In the past couple of years, VCA has been more focused on profit rather than medicine. I know that a business must be profitable to stay open, and our particular hospital was profitable, but it was never enough. They began trimming services, charging more (automatic 6-7%) regardless of staff changes and doctor capability. They preach service, but continually cut staff, cut programs, and expect the staff to remain dedicated and professional. Mid-level management (regional level) show very little support or appreciation for a job done well.

Viewing 2344 - 2346 of 2,354 Reviews

Glassdoor has 2,431 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.