Valet Living reviews

3.1

54% would recommend to a friend

(812 total reviews)
avatar

Shawn Handrahan

52% approve of CEO

41% positive business outlook

Valet Living has an employee rating of 3.1 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valet Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

812 reviews
1.0
May 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Stable job. Somewhat Flexable schedule. Company truck, Gas card, Maint card. Great people to work with.

Cons

Compensation is below jobs with similar title and job functions. They want to take more money from the people that do the job. That is the service valets. The ones whom do the dirty work. Senior management is completely focused on quantity not quality of the service. Would rather save a few pennies than take care of their employees. Company has gone from a family oriented atmosphere to robots on an assembly line.

1.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Not many pros any more other than a company truck not much after that

Cons

The workplace has become increasingly toxic due to unethical and ineffective leadership practices. Micromanagement has created a lack of teamwork and trust, everyone for themselves. No actual training and development, little to no clear communication. Pay has been changed from salary to hourly with NO OVERTIME which upper management will target you if you do. The consequences of this poor "leadership" are becoming more evident every day. Employee morale is at an all-time low, Area Leaders are physically and mentally exhausted

avatar
Valet Living Response
1y
Thank you for taking the time to share your perspective. We appreciate your years of service and the work you’ve contributed as an Area Leader. While we don’t agree with the characterization of our leadership or workplace, we understand that changes in structure or expectations can be challenging. We are committed to fostering a culture of transparency, development, and mutual respect, and we continue to invest in leadership training and associate support to strengthen those areas. Feedback, even when it’s tough, plays an important role in helping us grow. If you have additional concerns or would like to discuss your experience further, we encourage you to reach out directly. You can reach me at antonio.fiorentino@valetliving.com
1.0
Nov 3, 2024
Recommend
CEO approval
Business Outlook

Pros

>Work From Home >Work From Road >Company Vehicle, Card, Phone and Laptop

Cons

The executive level of the company has decided to completely remove the District Manager position and break it into multiple roles. What sounds great on the surface is anything but that. Area Leaders (formerly District Managers) are no long a salaried position and have been moved to hourly workers with ridiculous qualifications of what's "labor". With less than a week of notice, we were told that we had to perform all of our same tasks & duties but we'd be clocking in and out while doing them. Any travel for work (most of the driving you've been/will be doing) without "work before hand" will be considered an unpaid commute. We used to have the ability to interact with our clients, hire/interview at the hours that applicants were available to speak and submit reports when available. Now we are squeezed into a very tight evening window (clock in at 4 PM when most offices are closed by 5 or 6 and only want to interact with you first thing in the morning) where you have to get all of your admin and operations work done. If you go over 40 hours in a week (a time study was conducted before this happened and most people were logging over 100 hours a week), you're told that you cant manage your time and to figure it out before you get replaced. If you see a posting for "District Manager" or "Area Leader", run dont walk away. You're going to be hired into a company that's actively trying to destroy itself, aggravating clients and you're going to be making about $20K less than your predecessor (DM Salary, approx $50K-60K, Area Leader Salary approx $35K-40K) for a more stressful work environment. If you're currently an employee dealing with the non-transparent transition, take advantage of the time you cannot work and work a side job, business or go back to school. This was an okayish company years ago but it's just a manager-mill at this point that wants to chew you up and move onto the next sucker. Expect to see a lot of job openings for this company in 1 year. That is when the "retention bonuses" will be stopped and all of the experienced employees are going to pull the trigger on their immediate departure from the organization.

avatar
Valet Living Response
1y
Thank you for sharing your feedback. We know that changes like these can be challenging, and we appreciate the chance to provide some clarity. The transition from District Manager to Area Leader was part of a larger effort to address feedback we’ve received from team members over the years. Many District Managers had expressed concerns about their schedules and the impact on their work-life balance. To address this, we re-evaluated the role and redistributed some responsibilities to other parts of the company. This change was designed to simplify tasks and establish more structure, including an evening core schedule to better align with when our associates are most active. As for pay and work hours, the compensation details mentioned aren’t accurate, and our time study data doesn’t reflect 100 hour work weeks. That said, we understand that every transition brings adjustments, and we’re committed to listening to feedback and improving wherever we can. We value our associates and the important work they do. While change can be difficult, our focus remains on building an environment that fosters balance, clarity, and support for our teams. We’re here to listen and work together as we navigate these changes. Thank you again for sharing your thoughts as the feedback helps us grow and improve
Viewing 37 - 39 of 812 Reviews

Glassdoor has 835 Valet Living reviews submitted anonymously by Valet Living employees. Read employee reviews and ratings on Glassdoor to decide if Valet Living is right for you.