Valet Living reviews

3.1

52% would recommend to a friend

(812 total reviews)
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Shawn Handrahan

49% approve of CEO

39% positive business outlook

Valet Living has an employee rating of 3.1 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valet Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

812 reviews
3.0
May 29, 2024

Be a family

Recommend
CEO approval
Business Outlook

Pros

I loved my job and working with and training my employees. They do for the most part allow you the freedom to run your own dhow as long as you are hitting your goals that is. And honestly, even if you aren't in my experience.

Cons

I spent most of my time on & with the valets because as a valet I had little if any contact with my manager and he was, Not the most encouraging or helpful as the company brags career advancment opportunities are everywhere. Not so much if you do a great job as they don't want to loose their work horses. So, let's just say, not totally about grooming you for management or greatness or even helping you succeed. Only wanted to be sure the tasks were completed and no complaints and your goals, not a concern for him. You messed up, even if not your fault, and you were moved and replaced at existing property. So 3 years in, when I finally was able to become a District Manager, in a different city and i believe only because another woman gave me the opportunity, for a job I was more than qualified for with my resume and 6 months in easily showed I could handle responsibility, I decided I would be exactly the opposite of him and be there for my employees and show them how a real manager should be worried about their welfare & safety and be available nightly, not maybe once a month, unless he needed you for extra work. I thoroughly enjoyed the position and I was more than qualified and excelled from day 1 with my management and with my emplyees. Brought my district up from the very bottom to the top in a year. The problem was that I ha e been a regional level manager for most of my adult life so when I had a question I asked it, as they encourage, however, wasn't ever allowed to finish the entire thought before I was shut down as for most of my important questions, about following my bonus to keep track ect, we're never answered and we're never addressed so you pretty much have to count on them following through with what they tell you and you have no way at all to monitor your own bonus ir ve sure when things were not supposed to be considered due to company issues, therefore hurting you, there was no way to look and be sure they did what they said they would and it didn't count against you in any way. I mean even the best if us make mistakes and when you are talking about money, a person should be able to find out how to watch it even as motivation, but nope you just take their word for it and take what you get. Even if it looks like you should have received 100% but you received zilch. Too bad. I feel companies should be transparent when it comes to these types of things. There is also a lot of clicks. If your new to the company be prepared, depending on your work ethic, to have difficulties if you are a woman.

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Valet Living Response
2y
Thank you for your detailed feedback and for your dedication to Valet Living the past 4+ years. We appreciate your hard work and commitment, particularly in training your employees and improving your district's performance. We're pleased to hear that you valued the autonomy and support to manage your team effectively. However, we deeply regret that your experience with management and career advancement did not meet your expectations. Your concerns about the lack of transparency, inconsistent support, and issues with monitoring bonuses are important to us. We are actively working to improve our management training programs, ensure transparent communication, and create a more supportive environment for all employees. We're committed to addressing the issues you've raised and fostering a culture where everyone feels valued and heard. Thank you again for your contributions and for providing such insightful feedback. We wish you all the best in your future endeavors.
1.0
Apr 24, 2024

Overworked/underpaid

Recommend
CEO approval
Business Outlook

Pros

Gas card, vehicle, and phone

Cons

High turn over with valets, unrealistic expectations and districts all over the place. You are expected to cover all properties if you’re short staffed even if it means working all night. No overtime.

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Valet Living Response
2y
Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience at Valet Living didn't meet your expectations. Your comments about the lack of support and development opportunities are concerning to us. At Valet Living, we strive to create an environment where all employees feel valued and have opportunities for growth, so it's disappointing to hear that we fell short in this regard. We’ll examine our support and development processes to identify any areas for improvement. We appreciate your suggestions for enhancing the employee experience, as we work towards creating a better workplace for everyone. If you would like to provide more detailed feedback or discuss your experience further, please feel free to reach out to antonio.fiorentino@valetliving.com. Once again, we apologize for any dissatisfaction you experienced during your time with us and wish you the best in your future career endeavors.
3.0
Apr 5, 2024

Actively recruit

Recommend
CEO approval
Business Outlook

Pros

Recruiting will send you a lot of candidates you just have to make sure to do your job and contact them so you never have an empty property to run.

Cons

If you don’t you have to be the one to run those properties no matter how many or vacant. I always worked hard at this and it wasn’t easy and required way more than 40+ hrs a week. It is still a good company overall wish things turned out different still.

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Valet Living Response
2y
Thank you for sharing your experience as a District Manager with us. We appreciate your dedication and commitment to your role. We're glad recruitment efforts provided plenty of candidates for you. And we acknowledge workload challenges and value your hard work. Your contributions to our company, including exceeding performance expectations and successfully managing a mega district for over three years, are greatly appreciated. We regret any dissatisfaction you may have experienced and thank you for your dedication to Valet Living. If you have any further feedback or suggestions for improvement, please don't hesitate to reach out to me at antonio.fiorentino@valetliving.com.
Viewing 148 - 150 of 812 Reviews

Glassdoor has 836 Valet Living reviews submitted anonymously by Valet Living employees. Read employee reviews and ratings on Glassdoor to decide if Valet Living is right for you.