Valet Living reviews

3.1

52% would recommend to a friend

(812 total reviews)
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Shawn Handrahan

49% approve of CEO

39% positive business outlook

Valet Living has an employee rating of 3.1 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valet Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

812 reviews
3.0
Nov 2, 2023
Recommend
CEO approval
Business Outlook

Pros

-1 hour lunch -Remote Opprotunites -Amazing Customer Service Suspervisor-PTO-Paid Holidays

Cons

-Very, very low pay for work load expected of you -No extended time off due to "business needs" -No maternity leave -Not the greatest benefits-No bonuses-No raises

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Valet Living Response
2y
Thank you for taking the time to share your feedback. We appreciate your insights into the pros and cons of your experience with us. It's encouraging to hear that you value the remote opportunities, one-hour lunch, and the positive aspects of your supervisor. We also want to acknowledge your concerns about the compensation structure, workload, and the absence of extended time off and maternity leave. Your feedback is invaluable to us as we continually strive to improve the associate experience. We understand that fair compensation is crucial, especially given the demanding nature of customer service. Your point about the industry standard for similar roles is well-noted, and we will certainly take it into consideration as we review our compensation policies. We are committed to ensuring that our associates feel adequately rewarded for their efforts and dedication. All corporate associates are eligible for our corporate incentive plan which is distributed annually as well as merit increases through our annual cycle. Additionally, we are actively looking into ways to enhance our benefits package. Recently, we announced changes to our military leave policy offering improved Military Leave differential pay, and starting in January, we will be implementing an enhanced parental leave, extending coverage to 20 days. We appreciate your advice to management and assure you that your concerns are being taken seriously. If you have further thoughts or suggestions, please feel free to reach out directly. We value our associates and are dedicated to fostering a positive and rewarding work environment. You can reach me directly at antonio.fiorentino@valetliving.com
3.0
Oct 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Certain leaders really care and will invest in your growth and development.

Cons

There is a severe lack of focus and accointability in our leaders from the top down. Feels like a bunch of boys that cant get their ducks in a row long enough to make real improvements to our services or employee experience. Like most organizations they are very good at making it seem okay with vague corporare lingo.

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Valet Living Response
2y
Thank you for taking the time to provide your feedback on your experience with us. We appreciate your recognition of certain leaders who are invested in your growth and development. It's encouraging to hear that you've had positive interactions with leaders who prioritize professional advancement. However, we also want to acknowledge your concerns about a perceived lack of focus and accountability within our leadership team. We take this feedback seriously and understand the importance of effective leadership in driving positive change and improvement. Your observation is valuable, and we are committed to addressing any areas of weakness in our leadership structure. We recognize the need for clear communication and accountability throughout the organization. Your comment about a sense of disorganization and challenges in making real improvements to our services and associate experience is noted. We are actively working to enhance our processes and ensure that our leadership team is aligned in their efforts to create a positive and productive work environment. We value your input and would like to assure you that your concerns will be shared with our leadership team for further evaluation and improvement. If you have specific suggestions or additional feedback, please feel free to reach out directly. My email is antonio.fiorentino@valetliving.com Thank you again for your candid review.
4.0
Oct 19, 2023

District manager

Recommend
CEO approval
Business Outlook

Pros

Flexible work hours great work environment

Cons

Travel does not match pay for the job or management

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Valet Living Response
2y
Thank you for taking the time to leave a review and your commitment of 20+ years with Valet Living. We appreciate everything you do for us and look forward to working hard to make Valet Living the best possible place to work and build a career. Regarding payment for the travel involved, if there is any specific feedback you would like to share with us, please send an email to antonio.fiorentino@valetliving.com. Thank you again for your dedication to Valet Living!
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Glassdoor has 836 Valet Living reviews submitted anonymously by Valet Living employees. Read employee reviews and ratings on Glassdoor to decide if Valet Living is right for you.