Does Valor Global pay their employees well?

According to anonymously submitted Glassdoor reviews, Valor Global employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Valor Global. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Valor Global?

61% of Valor Global employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Valor Global 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Valor Global?

Customer Service Representative (65) , Customer Service Representative (CSR) (29) , Viewer Experience Advocate (8) , Customer Service Agent (7) , Call Center Agent (6) , Customer Service (CSR) (6) , Trainer (6) , VXA Advocate (6) , Customer Service (5) , Operations Manager (5) , Team Leader (5) , Operations Supervisor (4) , Recruiter (4) , Vxa (4) , Sales Agent (3)

What are the pros of working at Valor Global according to real employee reviews?

"Remote work from home easy" ((in 21 reviews)); "Great ambience and great Management" ((in 14 reviews)); "People you work with are great" ((in 12 reviews)); "Personnel and training was good" ((in 8 reviews)); "Good and friendly Work environment" ((in 6 reviews))

What are the cons of working at Valor Global according to real employee reviews?

"The pay is low and the systems are a little old" ((in 15 reviews)); "Low salary and no career growth" ((in 6 reviews)); "Bad managers and hard to learn new things." ((in 5 reviews)); "Salary disputes, There is one OM that has hatred on other cluster on which tolerating her/his cluster as well for having bad behaviour" ((in 3 reviews)); "The workload is not reasonable and no work life balance" ((in 3 reviews))

What are employees saying about Valor Global layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Valor Global layoffs and their outlook for job security at Valor Global in 2026.

What are the top reviewed Valor Global locations?

Phoenix , Arizona City , Meridian , Nampa , Mesa , Peoria , Dallas , Houston , Boise , Idaho Falls , Chicago , Grandview , Florence , Gilbert , Glendale , Scottsdale , Tempe , Black Canyon City , Prescott Valley , Tucson , Petal , Laguna Woods , Santa Monica , Olympia , Jacksonville , Florida City , Dallas-Fort Worth

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Valor Global

Valor Global reviews

3.3

61% would recommend to a friend

(306 total reviews)

Simer Mayo

60% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

Valor Global has an employee rating of 3.3 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valor Global employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

306 reviews

5.0

Sep 1, 2019

Challenging

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits and perks is very helpful. We also have individual and team attendance bonus

Cons

Facilities before is small but we already now transfer with the new building

4.0

Aug 27, 2019

Currently working at Valor Global for three years now

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

the good thing on this company is that they have patience on teaching especially first timers the basic things like being a team player . building unity and friendship , teach us how to aim high.

Cons

just sharing , hard to make adjustment when there are any sudden changes , but i guess , its just that i signed for this , so accept it as a challenge not a burden

5.0

Aug 26, 2019

Pros and cons

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

opens room for promotion approachable managers friendly people

Cons

limited support difficult account toxic

Viewing 298 - 300 of 306 Reviews

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Jobs at Valor Global

Customer Service Representative

Customer Service Representative Remote

Personal Financial Planner

Bilingual Call Center Representative