Does Valor Global pay their employees well?

According to anonymously submitted Glassdoor reviews, Valor Global employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Valor Global. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Valor Global?

61% of Valor Global employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Valor Global 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Valor Global?

Customer Service Representative (65) , Customer Service Representative (CSR) (29) , Viewer Experience Advocate (8) , Customer Service Agent (7) , Call Center Agent (6) , Customer Service (CSR) (6) , Trainer (6) , VXA Advocate (6) , Customer Service (5) , Operations Manager (5) , Team Leader (5) , Operations Supervisor (4) , Recruiter (4) , Vxa (4) , Sales Agent (3)

What are the pros of working at Valor Global according to real employee reviews?

"Remote work from home easy" ((in 19 reviews)); "Great ambience and great Management" ((in 14 reviews)); "People you work with are great" ((in 12 reviews)); "Benefits are decent." ((in 6 reviews)); "Good colleagues" ((in 5 reviews))

What are the cons of working at Valor Global according to real employee reviews?

"Low pay and short contracts" ((in 16 reviews)); "Low salary and no career growth" ((in 7 reviews)); "Horrible communication from HR, Management, and training is awful." ((in 6 reviews)); "Bad managers and hard to learn new things." ((in 4 reviews)); "Salary disputes, There is one OM that has hatred on other cluster on which tolerating her/his cluster as well for having bad behaviour" ((in 3 reviews))

What are employees saying about Valor Global layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Valor Global layoffs and their outlook for job security at Valor Global in 2026.

What are the top reviewed Valor Global locations?

Phoenix , Arizona City , Meridian , Nampa , Mesa , Peoria , Dallas , Houston , Boise , Idaho Falls , Chicago , Grandview , Florence , Gilbert , Glendale , Scottsdale , Tempe , Black Canyon City , Prescott Valley , Tucson , Petal , Laguna Woods , Santa Monica , Olympia , Jacksonville , Florida City , Dallas-Fort Worth

Valor Global reviews

3.3

61% would recommend to a friend

(306 total reviews)

Simer Mayo

60% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

Valor Global has an employee rating of 3.3 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valor Global employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

306 reviews

1.0

Oct 5, 2020

Terrible Company

Reporting analyst

Recommend

CEO approval

Business Outlook

Pros

Nothing, there is literally nothing positive here

Cons

Greedy, Selfish Company, Poor Management, Poor Culture, Only Cares About Numbers, Unrealistic Expectations

Valor Global Response

5y

Hello, While we are unable to discuss private Human Resources matters on a public platform, we do thank you for your honest and valuable feedback and wish you the best in your journey.

1.0

Jun 23, 2019

Viewer Experience Advocates

Viewet experience advocate

Recommend

CEO approval

Business Outlook

Pros

Morning shift, good food choices in the break room.

Cons

They will fire you for whatever reason, all because they over staffed themselves. They don’t care to help you at all, and at the last minute change things to try and throw you off or claim it was this way all along when it wasn’t. All managers pick favorites. Some managers will use you and make you pay for stuff but never pay you back either. Worst company I have ever worked for. And there reason for fire was bogus. They laid off over 50 people in 2 days.

Valor Global Response

6y

We appreciate your candid feedback. Regarding firing of people- We apologize if there’s some confusion. We do move many agents to new campaigns with opportunity for promotion and raise. Valor holds to a culture that admires it’s people, is passionate about making a difference and exceeds expectations. Some people are not always a cultural fit. We take all current and employees concerns seriously. We’d love to discuss your comments in further detail to better our processes. Please contact us at hr@valorglobal.com at your convenience. We wish you the best on your journey!

1.0

Apr 18, 2018

House of cards

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people hired genuinely want to do the right thing (until they realize what they are dealing with and leave).

Cons

The owners and current leadership are absolutely not trustworthy. Take heed that customers will be taken advantage of from over billing to misrepresented services and you will have to deal with the fallout. Be very sure if you are hired, there's no ulterior motive, as they hire people that can pull strings for them, then throw them out like yesterday's trash. If you question any of this behavior, they will replace you with someone that will fall in line. This company is becoming known for being sketchy at best. Working here will gain you the same reputation. Avoid.

Valor Global Response

6y

We appreciate your candid feedback. Regarding the move of people - We apologize if there’s some confusion. As new campaigns come aboard, we do work to move agents to new opportunities based on fit. Valor holds to a culture that admires it’s people, is passionate about making a difference and exceeds expectations. Some people are not always a cultural fit. We take all current and employees concerns seriously. We’d love to discuss your comments in further detail to better our processes. Please contact us at hr@valorglobal.com at your convenience. We wish you the best on your journey! Valor Global HR

Viewing 7 - 9 of 306 Reviews

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Jobs at Valor Global

Customer Service Representative

Customer Service Representative Remote

Personal Financial Planner

Bilingual Call Center Representative

Valor Global

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