Is Vanguard a good company to work for as a Client Development Associate?

Client Development Associate professionals working at Vanguard have rated their employer with 2.4 out of 5 stars in 69 Glassdoor reviews. This is a lower than average score with the overall rating of Vanguard employees being 3.7 out of 5 stars. Search open Client Development Associate Jobs at Vanguard now and start preparing for your job interview by browsing frequently asked Client Development Associate interview questions at Vanguard .

Does Vanguard pay Client Development Associate employees well?

Client Development Associate professionals rate their compensation and benefits at Vanguard with 2.6 out of 5 stars based on 69 anonymously submitted employee reviews. This is 32.3% worse than the company average rating for salary and benefits. Find out more about Client Development Associate salaries at Vanguard.

How happy are Client Development Associate professionals working at Vanguard?

32% of Client Development Associate employees at Vanguard would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Client Development Associate professionals have also rated Vanguard with a 3.0 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Vanguard?

Client Relationship Associate (339) , Client Service Representative (185) , Financial Advisor (155) , Client Relationship Specialist (141) , Project Manager (95) , Manager (92) , Client Service Associate (84) , Software Engineer (82) , Customer Service Representative (69) , Software Developer (68) , Analyst (65) , Brokerage Associate (63) , Processing Associate (58) , Brokerage Investment Professional (49) , Retirement Specialist (47)

What are the pros of working at Vanguard according to real employee reviews?

"Great benefits and 401k" ((in 1028 reviews)); "I’ve always felt supported by my managers and they’ve all encouraged a good work/life balance." ((in 581 reviews)); "It has a laid back atmosphere and the people that I work with are great." ((in 489 reviews)); "Great culture and ethics" ((in 405 reviews)); "Licenses and training is good" ((in 142 reviews))

What are the cons of working at Vanguard according to real employee reviews?

"Low pay and they cut partnetship to nothing and after 15 years walked me off the property for complaining about a review that was unjust." ((in 563 reviews)); "The only downside is the low salary and it is harder to move up the ladder." ((in 228 reviews)); "Managers have no choice but to drink the koolaid and play along or they are gone." ((in 154 reviews)); "Crew engagement is spiraling out of control and senior leadership seems to be apathetic with understanding why." ((in 83 reviews)); "At times there is a disconnect between upper management and mid to senior level views." ((in 73 reviews))

Skip to content Skip to footer

Notifications

Vanguard

Vanguard Client Development Associate reviews

2.4

32% would recommend to a friend

(69 total reviews)

Salim Ramji

Not enough data to show CEO approval

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Career opportunities

3.0

Work/Life balance

2.6

Compensation and benefits

2.2

Culture & values

2.1

Senior management

Client Development Associate employees have rated Vanguard with 2.4 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Client Development Associate professionals have an average working experience there. Vanguard is rated 35% below average by Client Development Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

69 reviews

1.0

Apr 10, 2020

Reoccurring nightmares where I still am on the phones.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Great Benefits/PTO - Great resume builder

Cons

It has been several years since I have worked in Vanguard's contact center (I worked in the Educations Savings Group dealing with 529 plans). I literally had a nightmare last night where I was still working there. This happens every so often (spaced a few months apart). The feeling I experience mid-dream where I realize I no longer work there and need no "aux in every morning" is so satisfying I cannot describe via text. I would never recommend working here on the phones to anyone I truly care about.

1.0

Feb 19, 2020

Unfortunate Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Great Benefits (PTO, Insurance, educational advances, etc) - Very fun people to work with, great training programs

Cons

- The job was not what they made it sound like in the interview process. It was mostly resetting passwords and helping clients get two factor authentication instead of having in depth conversations about investing strategies like marketed. - Even though the PTO was great, it was still hard to be approved to take it. - It was constantly busy, and metrics were highly stressed. - It never felt like anyone needed a degree to do this job, plus the salary is underpaid compared to others in the industry. All you needed to know is how to change someones password online. - You can't take your work home with you which is great however the hours are long and it was hard to feel motivated when getting home after dark.

4.0

Nov 12, 2019

None

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Was great place to work

Cons

no longer customer forward all about the numbers

Viewing 61 - 63 of 69 Reviews

Top companies for "Compensation and Benefits" near you

Citi

3.6★Compensation & Benefits

Goldman Sachs

3.5★Compensation & Benefits

Morgan Stanley

3.6★Compensation & Benefits

Fidelity Investments

3.9★Compensation & Benefits

Jobs at Vanguard

Journeyman Industrial Electrician

Utah Licensed Journeyman Electrician

Vanguard reviews FAQs

Vanguard reviews Vanguard Client Development Associate reviews

Vanguard

Vanguard Client Development Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reoccurring nightmares where I still am on the phones.

Unfortunate Experience

None

Top companies for "Compensation and Benefits" near you

Jobs at Vanguard

Vanguard reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Vanguard reviews FAQs

Jobs at Vanguard