Vanguard reviews

3.7

69% would recommend to a friend

(6,304 total reviews)

Salim Ramji

76% approve of CEO

66% positive business outlook

Vanguard has an employee rating of 3.7 out of 5 stars, based on 6,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vanguard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Dec 30, 2012
Recommend
CEO approval
Business Outlook

Pros

I loved this company from day one and 7 years later, I still love working here. I started off at an entry level phone job and now lead a team of associates in a call center. I enjoy the company's 4% 401k match and 10% discretionary contribution, benefits, bonuses, partnership and the diverse environment. I go to work happy, respected, & feeling like I have a chance to make an impact.

Cons

In a culture where extroversion is celebrated, introverts who are equally capable may be overlooked for promotions simply because they didn't make the right connections. Do I wish I was paid more? Yes, most Americans do. My base salary is probably on the lower end of industry averages but I try to keep in mind the many other benefits I get.

4.0
Dec 25, 2012
Recommend
CEO approval
Business Outlook

Pros

The very highest of ethical standards and concern for our clients. Unfortunately, not as much concern for the crew (until very recently that is - and even that is being treated like a project rather than a cultural adjustment.

Cons

Compensation, compensation, compensation. The company is very proud of being "average" in this area and that is acceptable. Benies are good and crew believe in the company so there is not as much attrition as there could be but this is a real issue that should be addressed across the board. Average is not good enough for such a great company.

1.0
Dec 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Excellent retirement benefits, healthcare, time off, etc...

Cons

Call center environment 24/7; they try to glamorize roles, "can't put lipstick on a pig".

Viewing 5977 - 5979 of 6,304 Reviews

Glassdoor has 6,995 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.