Vanguard reviews

Benefits being cut back for families. Slow progression. Tenure over Talent is the unspoken rule.

I'm gonna keep this short and sweet: There have been many downsides in the past few months; a great deal of terminations which brings the question of the way we are trained. I've seen a great deal of apathy from management, conforming to procedures that I feel, they don't even believe in. I'm seeing the morale at it's lowest. Management: Mostly young and are educated, brillant and have the ambition for growth; but, there is a fine line between knowledge of procedures, functions and applications v. leading people from all backgrounds, from all walks of life and it takes a special person to have, to possess that type of attribute. You have some TLs and management from mid to higher levels who really don't have that gift or they're just looking out to cover their backsides; at the expense of the associates. It's all about fear and it always happens during an economic setback. You do have some managers who are loyal and dedicated to their associates in different types of degree and we as the crewmembers struggle to drive to work through rain, wind and snow, we stay long hours and will bend over backwards to see to it that a new shareholder or beneficary is serviced correctly; even if it takes a few hours or a few days to do so. It should never be about productivity; it's about quality, like making a Rolls Royce, built by hand. That's how a company attains The Gold Standard; but, Vanguard wont attain that, if they'll use the practices of a 1920s assembly line. We do so much for wages and salaries that are not that much. That's why some of us have other jobs working seven days a week, total.....and it's still not enough.