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      Vanguard

      Engaged Employer

      Vanguard reviews

      3.7

      69% would recommend to a friend

      (6,301 total reviews)

      Salim Ramji

      76% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Vanguard has an employee rating of 3.7 out of 5 stars, based on 6,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vanguard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      6K reviews
      2.0
      Dec 29, 2011

      It's a call center

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a stable pay check and you knew what was expected out of you. Overall the people I worked with were nice.

      Cons

      It was a call center. The only way to advancement lead to over phone jobs. No real financial work involved.

      3.0
      Dec 22, 2011

      Purely customer service, learned nothing about the investment industry.

      Client relations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are generous for a large company Co-workers are nice and most are smart people Customer Service training is beneficial in the long run Good name to put on a resume

      Cons

      The job is brutal with very few promotion opportunities, it causes stagnation among the masses who are forced to accept mediocre pay and if your not careful a mediocre long-term career. The people you talk to on the phone are hostile, uneducated, and have no understanding of financial markets. Most of your time is spent learning a proprietary CRM system which is not used by any other finance companies so you will not have any transferable skills if seeking employment outside of vanguard. Lack of communication between Senior management and lower level employees is intentional and designed to keep people uniformed and lulled into a false sense of reality. My recommendation - if you are comfortable making between 30-60k for your entire career, enjoy making "lateral" moves within the organization for no increase in pay, then Vanguard would be a good fit. If you are a driven person and ended up at Vanguard, don't quit immediately! Ride it out for 2 years, get your CFA level 1 and 2 out of the way or get a 680+ on the GMAT and go to a top business school.

      Viewing 6070 - 6072 of 6,301 Reviews
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      ReviewsVanguard reviews

      Glassdoor has 6,992 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.