Vanguard reviews

3.7

69% would recommend to a friend

(6,305 total reviews)

Salim Ramji

76% approve of CEO

66% positive business outlook

Vanguard has an employee rating of 3.7 out of 5 stars, based on 6,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vanguard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good HR system Good PTO Gets you licensed Most direct team leaders are awesome. The further removed from the phones, the further out of touch.

Cons

Micromanaging No autonomy Underpayed compared to industry. Biggest problem is if you’re a high performer they want to keep you where you are. Multiple people that would get successful or distinct would lose out on roles unless they choose another phone role. Bad employees however? Constantly would fail upwards.

3.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company; fun to work with your direct reports; Good Compensation.

Cons

They don't allow your to do your job: They focus on creating time wasting daily updates:

2.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

A stable paycheck (that's extremely low)

Cons

-The vanguard customer experience is so terrible and YOU will be the ones taking the blame for that. -LOW PAY. Customer support is not a valuable skill and they force you into staying in this position for 1 year. -You are attaching yourself to a company who won't even increase your wage in line with inflation -Severe micromanagement. You are under scrunity for going a minute past break time and time between calls. Yet no one bats an eye if millions of dollars walk out the door

Viewing 289 - 291 of 6,305 Reviews

Glassdoor has 6,996 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.